Senior Functional Consultant

4 weeks ago


Chennai, India Ramco Systems Full time
Skill Sets Required:

Strong verbal and written communication to represent product and solution updates to both internal and external stakeholdersAbility to work under pressure and meet strict timelinesStrong documentation writing skills for both reports and functional subjectsWilling to extend working hours / connect ANZ time zone based on project needsRoles & Responsibilities:

Design:

Conduct solution design workshop and prepare design documentation (SDD, PFS and Integration document)Liaise with COE / Product / PB team for any customer requirements.Conduct solution playbackProvide KT to Ops team for preparing the process book.Configuration / Engineering:

Configure the product as per finalized design document.Test the configured and customization.Deploy and package the configured solution / customization / data in next envt.Training:

Conduct the User Training using standard / tailored training material to align with solution providedTesting and User Acceptance Testing Support:

Assist the customer with test case / data developmentTriage and resolve the issue raised by customerLiaise with COE / Product / PB team for new requirementsPrepare updated solutions / data for deployment onto next envt.Parallel Run Support:

Provide KT to Ops team for starting the Parallel RunAssist the customer with parallel run strategy developmentTriage and resolve the issue raised by customer / Ops teamLiaise with COE / Product / PB team for new requirementsPrepare production cut-over plan along with PM’sPrepare updated solutions / data for production cut-overGo-Live and Hypercare Support:

Provide BAU support to customer / Ops teamUpdate the SDD documentLiaise with Product team for any open product itemsTransition:

Prepare transition checklistProvide KT to Support team8.

Product and Domain Knowledge:Experience in any HR & Payroll product with at least 3-4 end to end implementation experienceRobust knowledge of any 3 additional modules apart from Payroll from the following:Core HR, Employee Information, Leave, Time Management, Compensation Planning and ExpenseAU & NZ Statutory knowledge (at least one region)Preferably WD, SF and Oracle Integration KnowledgeHigh Level Understanding of Integration Systems/ArchitectureDemonstrated end to end domain knowledge of generic HR and Payroll processesImplementation Capabilities:Test Case Documentation (Configured Solution and Customization) & Testing SupportEnsure fit-to-purpose system testing and user acceptance tests are conducted to ensure product quality (Configured Solution and Customisation)Ability to independently conduct Requirement Gathering sessions, Solution Demos & Data MigrationEnsure adherence to RAMCO MAGNA Enterprise MethodologyAssist Project/Program Manager to draft Entry & Exit and Acceptance CriteriaLiaise with Product Team of bugs, new requirements, and roadmap itemsEnsure timely submission of deliverables, adhering to prescribed governance and approval processesEnsure knowledge transfers and handovers to Support TeamAdherence to SOW / contractual / Management / soft commitmentTrain / Guide the Junior consultant on product and process
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