Front Office Manager

4 weeks ago

Chandigarh, India Dr's House of smiles Full time
  • Plan and manage dental business operations to ensure excellent patient support services.
  • Oversee daily office activities and provide direction and guidance to staff as needed.
  • Ensure that patient appointments, cancellations and last-minute adjustments are handled properly.
  • Respond efficiently to patient and doctor needs and inquiries.
  • Ensure the delivery of quality dental care to patients.
  • Respond to patient queries and issues and ensure patient satisfaction.
  • Resolve patient issues in accordance with company policies and procedures, healthcare regulations and dental board standards.
  • Organize and present payment schedules with patients.
  • Manage specialist referral process.
  • Train, develop and manage staff to meet performance standards.
  • Develop promotional programs to attract more patients.
  • Assist in employee performance evaluation, promotion, termination, and retention activities.
  • Follow and enforce office policies and regulations.
  • Review and approve sick leave and personal leave for dental staff.
  • Identify areas of improvements and concerns and implement appropriate corrective actions.
  • Oversee staff scheduling to ensure full coverage.
  • Organize and oversee supply purchases, equipment upgrades and operation expenses.
  • Write business correspondence and reports.
  • Run and analyze management reports.
  • Maintain patient data according to regulations and company policies.
  • Ensure that records are stored securely and in compliance with privacy and security
  • Take responsibility for the appearance and functionality of the dental office.
  • All other duties as assigned.

Job Types: Full-time, Permanent, Volunteer

Benefits:

  • Health insurance
  • Paid time off

Work Location: In person

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