WFH - Customer Care Executive

2 days ago

Dehradun, India Shining Stars Institution & travels Full time

Hi Jobseekers

We are hiring for Work From Home for Customer Care Executive for India's biggest multinational BPO's. Please go through the job description properly -

Profile - Customer Care Executive

Process - Inbound Process

Location - Remote

Salary : Upto 18k CTC + Performance Based Incentives + Quarterly Bonus

Role & responsibilities:

  • Respond promptly and professionally to customer queries via phone, email, live chat, or social media.
  • Maintain detailed and accurate customer records in CRM systems.
  • Assist customers with order tracking, returns, billing, account questions, or technical troubleshooting.
  • Escalate unresolved or complex issues to appropriate internal departments when necessary.
  • Meet or exceed daily, weekly, and monthly performance metrics.

Preferred candidate profile:

  • Any undergraduate or graduate can apply.
  • Candidates should have fluency in English.
  • Candidates do have their own laptop with these basic requirements :
  • i5/i7 Processor or Ryzen5/7
  • 8 GB RAM
  • Windows 10 Pro
  • Power Backup
  • Headset

Interested and eligible candidates may reach out to and send their CV and connect with any of the recruiter at a time .

NIYATI VYAS)

ALIYA)

ANWESHA)

ANUJ)

VAHIDA)

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