Current jobs related to Guest Service Associate - chennai - Accor

  • Guest Service Associate

    2 weeks ago

    Chennai, Tamil Nadu, India Accor Full time

    Job Title: Guest Service AssociateJob Summary:We are seeking a highly skilled and customer-focused Guest Service Associate to join our team at Accor. As a Guest Service Associate, you will be responsible for delivering exceptional customer service, ensuring a seamless and memorable experience for our guests.Key Responsibilities:Provide exceptional customer...

  • Guest Service Associate

    2 weeks ago

    Chennai, Tamil Nadu, India AccorHotel Full time

    Job Title: Guest Service AssociateJob Summary:We are seeking a highly motivated and customer-focused Guest Service Associate to join our team at AccorHotel. As a Guest Service Associate, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and memorable.Key Responsibilities:Guest Service: Provide warm...

  • Guest Service Associate

    2 weeks ago

    Chennai, Tamil Nadu, India AccorHotel Full time

    Job Title: Guest Service AssociateAt AccorHotel, we are seeking a highly skilled Guest Service Associate to join our team. As a key member of our Food and Beverage Service team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide warm and welcoming...

  • Guest Service Associate

    2 weeks ago

    Chennai, Tamil Nadu, India AccorHotel Full time

    Job Title: Guest Service AssociateAs a Guest Service Associate at AccorHotel, you will be responsible for providing exceptional customer service to our guests. Your primary role will be to ensure that our guests have a seamless and enjoyable experience during their stay.Key Responsibilities:Provide effective support to the Front Office team to ensure smooth...

  • Guest Service Associate

    2 weeks ago

    Chennai, Tamil Nadu, India IBIS Full time

    Job Title: Guest Service AssociateAt IBIS, we are seeking a highly skilled and customer-focused Guest Service Associate to join our Front Office team. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Provide exceptional customer...

  • Guest Service Associate

    2 weeks ago

    Chennai, Tamil Nadu, India IBIS Full time

    Job Title: Guest Service AssociateAt IBIS, we are seeking a highly skilled and customer-focused Guest Service Associate to join our Front Office team. As a key member of our team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Customer Service: Respond to...

  • Guest Service Associate

    2 weeks ago

    Chennai, Tamil Nadu, India AccorHotel Full time

    Job Title: Guest Service AssociateWe are seeking a highly skilled Guest Service Associate to join our team at AccorHotel. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our guests.Key Responsibilities:Primary Responsibilities:Perform opening and closing side...

  • Guest Service Associate

    2 weeks ago

    Chennai, Tamil Nadu, India Accor Full time

    Job DescriptionAs a Guest Service Associate at Accor, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience. Your primary focus will be on maintaining the highest standards of cleanliness and hygiene in our hotel rooms and public areas.Key Responsibilities:Ensure that all guest rooms are clean, tidy, and...

  • Guest Service Associate

    2 weeks ago

    Chennai, Tamil Nadu, India Accor Full time

    Job DescriptionAs a Guest Service Associate at Fairmont Mumbai, you will play a pivotal role in delivering exceptional service and creating unforgettable experiences for our guests. Your warm demeanor, attention to detail, and dedication to exceeding guest expectations will contribute to the success of our hotel.Key Responsibilities:Warm Welcome: Greet...

  • Guest Service Associate

    1 week ago

    Chennai, Tamil Nadu, India Accor Full time

    Accor is seeking a skilled Guest Service Associate to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a memorable experience for our guests.Key Responsibilities:Provide warm and welcoming service to guests, ensuring their needs are met and exceeded.Deliver food and...

  • Guest Service Associate

    6 days ago

    Chennai, Tamil Nadu, India Accor Full time

    Accor is seeking a skilled Guest Service Associate to join our team at Fairmont Mumbai. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Warm Welcome: Greet guests with a genuine smile and a warm welcome upon arrival,...

  • Guest Service Associate

    2 weeks ago

    Chennai, Tamil Nadu, India AccorHotel Full time

    {"Key Responsibilities": "Our ideal candidate will be responsible for providing exceptional customer service, ensuring a seamless dining experience for our guests. This includes greeting guests, taking orders, and resolving any issues that may arise.Additionally, the successful candidate will be responsible for maintaining a clean and safe working...

  • Guest Service Associate

    2 weeks ago

    Chennai, Tamil Nadu, India Accor Full time

    Job Title: Guest Service AssociateJob Summary:We are seeking a highly motivated and detail-oriented Guest Service Associate to join our Housekeeping team at Accor. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring the cleanliness and maintenance of our hotel rooms, and contributing to a positive and...

  • Guest Service Associate

    4 months ago

    Chennai, India IBIS Full time

    **Job Description**: **Department : Food & Beverage Service** **Designation : Guest Service Associate** **Reports To : Team Leader - F & B Service/ Restaurant & Bar Manager** **Prime Function**: - Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations. - Welcome the guests by...

  • Guest Service Associate

    5 months ago

    Chennai, India ibis Chennai City Centre Full time

    Job Description **Job Description**: Department : Food & Beverage Service Designation : Guest Service Associate Reports To : Team Leader - F & B Service/ Restaurant & Bar Manager Prime Function: - Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations. - Welcome the guests by...

  • Guest Service Associate

    6 days ago

    Chennai, India AccorHotel Full time

    Job DescriptionDepartment:Food & Beverage ServiceDesignation:Guest Service AssociateReports To:Team Leader F & B Service/ Restaurant & Bar ManagerPrime Function:Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations. Welcome the guests by greeting them as per the standards. Any...

  • Guest Service Associate

    2 weeks ago

    Chennai, Tamil Nadu, India Accor Full time

    Job DescriptionAccor is seeking a skilled Guest Service Associate to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a memorable experience for our guests.Key ResponsibilitiesProvide warm and welcoming service to guests, ensuring their needs are met and exceeded.Manage...

  • Guest Service Associate

    1 week ago

    Chennai, Tamil Nadu, India AccorHotel Full time

    Job Title: Guest Service AssociateJob Summary:We are seeking a highly motivated and detail-oriented Guest Service Associate to join our Housekeeping team at Accor Hotel. As a Guest Service Associate, you will be responsible for providing exceptional guest service, ensuring a clean and comfortable environment, and maintaining the highest standards of...

  • Guest Service Associate

    7 days ago

    Chennai, India AccorHotel Full time

    Job Description Department    :  Food & Beverage Service  Designation   :  Guest Service Associate Reports To     :  Team Leader F & B Service/ Restaurant & Bar Manager  Prime Function: Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.Welcome the guests by...

  • Guest Service Associate

    7 days ago

    chennai, India AccorHotel Full time

    Job Description   Department    :  Food & Beverage Service   Designation   :  Guest Service Associate   Reports To     :  Team Leader F & B Service/ Restaurant & Bar Manager     Prime Function:   Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations....

Guest Service Associate

5 months ago

chennai, India Accor Full time

Company Description

Mercure Chennai Sriperumbudur

Hotel for travellers looking for local and authentic experiences

Mercure Chennai Sriperumbudur, the only international brand in Sriperumbudur-Oragadam industrial area and automobile hub. It is a 45-min drive from Chennai airport, and Mahindra world city and just 29 mins from Marimalai Nagar. The hotel features an all-day dining restaurant with alfresco, multiple meeting spaces, a fitness center, travel desk and entertainment facilities. This hotel, located opposite to Apollo Tyres, is also in close proximity to major corporations & IT companies.

Singaperumal Koil and Chengalpattu industrial areas are in vicinity. Kanchipuram famous for its historic temples and Kanjeevaram sarees, Mahabalipuram for its historic monuments and beaches are within an hour drive. Guests can visit historical monuments at Mahabalipuram, the famous Ekambareshva and Kailasanatha temple at Kanchipuram amongst many others. Chennai city Centre is easily accessible to guests via the highway.


Job Description

Job Purpose

This position is responsible for providing consistent housekeeping service to guest rooms, balconies, bathrooms, restaurants, public areas and circulatory areas that meets the hotel’s standards of cleanliness and presentation.

Reporting to Housekeeping Manager

Key Interactions

Internally

Engineering Finance Front Office F&B Kitchen Talent & Culture

Externally

Guests

Primary Responsibilities

Operation

Attend daily briefings and takes on daily assigned tasks Understand the difference in guest levels (VIPs) and Room Categories Clean and maintain areas of responsibility according to standards and procedures Replenish guest supplies and ensure that guests requests are promptly attended to Report damage or malfunction in hotel rooms/areas to Supervisor Maintain equipment in a proper state of cleanliness Maintain a section room report as well as a daily productivity report Reports lost and found articles to the housekeeping office immediately Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor Record room status in allocated section accurately Carry out valet services when required (e.g. delivery of linen, processing laundry orders)

Other Responsibilities

Be well versed in hotel fire & life safety/emergency procedures Attend all briefings, meetings and trainings as assigned by management Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the assigned by the Management Establish and maintain effective employee working relationships

Main Complexity/Critical issues in the Job

Respond professionally, politely, and efficiently to extraordinary requests and complaints from guests.

Span of Control

Nature

Budget responsibilities

Not applicable

Revenue responsibilities

Not applicable

Headcount

Not applicable

Competencies

Service oriented with an eye for details Ability to work effectively and contribute in a team Self-motivated and energetic Must be well-presented and professionally groomed at all times
Qualifications
Primary school education Good oral proficiency in English language No experience is required, training will be provided