Servicenow fsm technical lead

4 weeks ago


Bangalore, India AvanteNow Full time

Job Title - Service Now FSM Technical Lead Job Typ e - Remote Experience - 9+ Years Job Description - We are seeking a highly skilled and technically proficient Technical Lead with specialized experience in Service Now Field Service Management (FSM). The ideal candidate will lead technical design, architecture, and implementation of FSM solutions, guiding development teams, and ensuring high-quality deliverables. This role demands strong Service Now platform expertise, especially in FSM capabilities such as work order management, dispatching, parts inventory, mobile configuration, asset tracking, and geolocation. Key Responsibilities: FSM Architecture & Implementation Lead end-to-end design and technical delivery of Service Now FSM implementations. Architect scalable and performant FSM solutions using out-of-the-box and custom components. Configure and extend core FSM capabilities: Work Orders, Tasks, Skills Management, Dispatch Console, Territories, Crew Scheduling, Asset Management, etc. Set up and optimize mobile configurations (Now Mobile, Field Service mobile app) including offline capabilities. Technical Development Develop complex scripts (Business Rules, Script Includes, UI Actions, Client Scripts) using Java Script and the Glide API. Implement FSM workflows using Flow Designer or legacy Workflow Editor. Customize and manage FSM data models (location, product models, installed assets, labor, parts, travel time, etc.). Build custom dashboards and reporting using Performance Analytics. Integrations Design and implement robust integrations with ERP, CRM, Io T, GPS/Tracking systems using REST/SOAP APIs, Integration Hub, and MID Servers. Enable real-time updates between field technicians and back-office systems.



  • bangalore, India Ampstek Full time

    Title: ServiceNow Lead DeveloperLocation: 100% RemoteJob Type: FulltimeSkills RequiredTools & Platforms: ITSM, HRSD, ITOM , ITAM, CMDB (expertise),Flow Designer, FSM, EC ProStrong ServiceNow Lead hands-on with development and CMDB expertise is mandatory.ThanksAatmeshaatmesh.singh@ampstek.com


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    Title: ServiceNow Lead Developer Location: 100% Remote Job Type: Fulltime Skills Required Tools & Platforms: ITSM, HRSD, ITOM , ITAM, CMDB (expertise),Flow Designer, FSM, EC Pro Strong ServiceNow Lead hands-on with development and CMDB expertise is mandatory. Thanks Aatmesh aatmesh.singh@ampstek.com

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