Senior Salesforce Admin

Req ID:     NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Salesforce Admin to join our team in Pune, Mahārāshtra (IN-MH), India (IN). Job Title: Sr. Salesforce Administrator Overview: We’re looking for a hands-on Salesforce Administrator who can manage, configure, and optimize our Salesforce environment to support business operations. This role involves designing and deploying system configurations, troubleshooting user issues, and ensuring the platform runs smoothly and efficiently. Key Responsibilities: Configuration & Customization: Create and maintain Salesforce objects, fields, record types, page layouts, validation rules, workflows, process builders, flows, and approval processes.Manage user roles, profiles, permission sets, and sharing rules to maintain proper data access and security.Customize dashboards and reports to meet business needs.Maintain and manage data in salesforce. Deployment & Change Management: Manage deployments between environments (sandbox to production) using Change Sets or deployment tools (e.g., Auto Rabbit).Ensure changes are properly tested, documented, and deployed with minimal disruption to users.User Support & Maintenance: Act as the first point of contact for Salesforce-related issues, troubleshooting errors, and resolving user problems promptly.Provide ongoing user support and training to improve adoption and productivity.Monitor system performance, data integrity, and security compliance. Continuous Improvement: Analyze existing processes and recommend Salesforce-based improvements.Stay current with Salesforce releases, new features, and best practices to enhance system capabilities. Required Qualifications: 5+ years of experience as a Salesforce Administrator. Candidate should be willing to work from office 3 days a week (Pune location) Strong understanding of Salesforce architecture, configuration, and data model.Experience with deployment and change management processes.Proficiency with Salesforce automation tools (Flows, Process Builder, etc.).Salesforce Administrator Certification (ADM-201) required ; Advanced Admin or Platform App Builder preferred.Excellent problem-solving and communication skills.Preferred Skills: Familiarity with Salesforce integration tools (e.g., Data Loader, Workbench).Basic knowledge of Apex, SOQL, LWC, API integrations.Experience in user training, documentation, and cross-functional collaboration. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, . NTT DATA endeavors to make  accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at .  This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .