Storage Engineer
1 month ago
Job Location - Mumbai
Work Shift:
- APAC (5:00 am - 2:00 pm IST)
- US/Seattle (8:30 am - 5:30 am IST)
The Storage Engineer I is a technical support role responsible for managing and supporting Russell Investments’ block and file storage environments. This role directly supports critical storage systems across all global Russell Investments’ data centers. The Storage Engineer I works closely with Senior Storage Engineers and partners with leadership in Seattle, WA. Technical knowledge and experience supporting Dell EMC Powerscale and Unity SAN devices are essential.
Years of Experience
5-7 years of experience.
At least 3 years of relevant industry experience.
Qualifications:
- Bachelor’s degree in computer science, Business or Engineering. Equivalent work experience may be considered in lieu of education.
- Dell EMC Powerscale (Isilon) administration
- Dell EMC Unity administration
- Experience with zoning Cisco MDS Switches
- Experience in IT service delivery using the ITIL framework.
- Demonstrated experience working as part of a high performing team.
- Strong interpersonal, oral, and written communication and collaboration skills
- Ability to communicate complex technical details to all levels of management.
- Expertise in understanding, setting, and managing customer expectations.
- Strong organizational skills including the ability to set shifting priorities to meet deadlines.
- Ability to understand and solve complex problems quickly.
Responsibilities:
- Day-to-day operational support and maintenance (including patching and upgrading) of the storage environments.
- Maintains detailed documentation and inventory of all managed environments.
- Responsible for timely on-call response to incidents
- Maintain confidentiality of sensitive company data without exception
- Maintain an instant and trending view of the health of the infrastructure.
- Participate in other IT projects and/or tasks as needed.
Core Values
- Strong interpersonal, oral, and written communication and collaboration skills with all levels of management
- Strong organizational skills including the ability to adapt to shifting priorities and meet frequent deadlines,
- Demonstrated proactive approach to problem-solving with strong judgment and decision-making capability.
- Highly resourceful and collaborative team-player, with the ability to also be independently effective and exude initiative and a sense of urgency.
- Exemplifies our customer-focused, action-oriented, results-driven culture.
- Forward looking thinker, who actively seeks opportunities, has a desire for continuous learning, and proposes solutions.
- Ability to act with discretion and maintain complete confidentiality.
- Dedicated to the firm’s values of non-negotiable integrity, valuing our people, exceeding client expectations, and embracing intellectual curiosity and rigor.
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