Customer Support Executive

1 week ago


Mohali, Punjab, India Balman Infotech Full time
Company Description
Balman Infotech is a leading provider of comprehensive business process outsourcing (BPO) services, specializing in managing backend office work and sales processes for UK-based companies. With a focus on efficiency, reliability, and customer satisfaction, Balman Infotech has earned the trust of numerous UK businesses.
Role Description
This is a full-time on-site role for a Customer Support Executive at Balman Infotech located in Mohali district. The Customer Support Executive will be responsible for delivering online customer support, ensuring customer satisfaction, providing technical support, and excellent customer service on a daily basis.
Qualifications
Customer Support, Customer Service, and Customer Satisfaction skills
Fluent in English
Technical Support and Online Support skills
Strong problem-solving and communication skills
Ability to multitask and prioritise effectively
Experience in a similar role is a plus
Excellent communication skills and a customer-oriented approach
Bachelor's degree in a relevant field is preferred
Note:
The preferred candidate should be from the Tricity area (Chandigarh/Mohali/Panchkula).
This is a work from office job.
Only for immediate joiners.
Salary - 2.4 Lacs to 3.5 Lacs

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