Current jobs related to HFOBE Faculty - Ghaziabad - Tech Mahindra Foundation

Roles and Responsibilities: Planning of the teaching programme including an orientation programme in consultation with the HOD Academics. Planning for students’ Practical experience, ward assignments and trainings in consultation with the HOD Academics. Planning of curriculum with the cooperation and collaboration of the HOD Academics. Competent in Handling Hospital Front desk in terms of Patient Appointments and queries Preferred Team handling exposure of Patient care coordinators Inbuilt empathy towards the patient and patient relatives Knowledge of Hospital Billing components for IPD and OPD Experience of handling TPA coordination and TPA queries for cashless facility Knowledge of Hospital Billing and tax law applicable to the hospital or healthcare industry Competent in Professional English (written and spoken) in terms of different professional - operational scenarios. Proficient in training to provide outstanding services and ensure customer satisfaction. To educate students on how to address customer concerns and complaints promptly and professionally. To respond to customer needs and requests in a timely manner. Competent in teaching telephone etiquettes and resolve queries. To train to resolve billing concerns of customers and handle card and cash transactions. Knowledge of healthcare operations and quality parameters. Knowledge of Medical Record Science, medical terminology and Medical Coding. Excellent communication, IT Skills and people skills Desired Skill Sets: Excellent professional knowledge Good written and spoken English knowledge Good computer skills Broad-minded personality, which is open and curious about new teaching methods, responsible, reliable, team-minded and resilient. Prior exposure in house training or departmental training. Qualification: MBA in Hospital and Healthcare Management / PGDHM with two years of experience in the Medical record Department/ Hospital Billing department or Diploma in Medical Record Science with two years of experience in Medical Record Department/ Hospital billing department. Experience: Minimum 2 years of experience working in Hospital Front office, Hospital Billing/ Medical Record Department.