VOIS - Deputy General Manager - Organizational Effectiveness
2 weeks ago
Role title: Organisational Effectiveness Lead
Function: VOIS HR
Band: G Sub-function: OE and Transformation
Reports to: Head of HR BO&T and OE/TX
Role Purpose:
- As an Organization Design & Effectiveness Lead, you will manage the delivery of varying OE activities including health checks, grading, headcount planning and reporting, and job architecture.
- The role needs to demonstrate a sound understanding of Organisation Effectiveness tools and operating models to help shape policy, processes and practices that enable and improve simple and effective business planning and management.
- The OE Lead provides effective OE guidance and advice and leads, develops and implements projects to help enable VOIS to deliver the corporate strategy.
- The role will also support developing and recommending macro-operating models and organization structures across _VOIS, partnering with the rest of the OE team and business on strategic priorities and transformations to ensure _VOIS is effectively organized to deliver its strategy.
- This role also aims to create an environment that enables our employees to reach their full potential and ensures our customers receive the highest level of service.
Key accountabilities and decision ownership:
- Owns OE and Transformation governance
- Acts as a PMO for OE and Transformation projects across function and centres
- Apply deep specialist OD and change expertise and consultancy to support HRBPs on specific OD initiatives, such as OD approach, application of OD tools, assurance of designs etc
- Develop best practice organizational effectiveness frameworks / tools to be used during organization, operating model and sourcing model review studies in close collaboration with Group OE.
- Act as guardian of key org related KPIs (span, layer, management ratio, EC / OpEx, etc)
- Lead monthly and annual headcount & employment cost budgeting & governance activities for the respective centre and service line including monthly reporting
- Own job evaluations and architecture for VOIS
- Leads annual organisational healthcheck and similar effectiveness and efficiency exercises
- Support diagnose, design and delivery of prioritised organization design initiatives across _VOIS, often crossing multiple functions, business units and geographies.
Core competencies, knowledge and experience:
- Commercially savvy / good depth of business understanding
- Good breadth of HR and OE experience
- Consulting skills background is preferred
- Strong stakeholder relationship skills; strong communicator
- Analytical, intellectual capacity to learn very quickly
- Experience of large matrixed blue chip organisations
- Experience of supporting organisational transformation, capability building and working with ambiguity
Must have technical / professional qualifications:
- HR Professional Qualifications desirable but not essential
- Understanding of Telco and shared services business models, capabilities and labour market (advantageous)
Direct reports: N/A
Key performance indicators:
- HC / Budget controls
- OE Health check metrics (incl. span of control, layer, management ration)
- Successful execution of OE projects
Works with :
- Senior Leadership Teams
- OE and Transformation Team
- VOIS HRBPs
- COEs in Group and VOIS
- Related business teams
-
Deputy Manager _ Biztalk Admin_Pune
3 days ago
Pune, Maharashtra, India VOIS Full timeJob DescriptionAbout VOISAbout VOIS:VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.Over 29,000 highly skilled individuals are dedicated to being Vodafone Groups...
-
Business Systems Analyst at VOIS
7 days ago
Pune, Maharashtra, India VOIS Full timeJob DescriptionWe are looking for a skilled Deputy Manager for Business Analysis to join our team in Pune. As a key member of our Business Operations department, you will be responsible for driving business outcomes through Intelligent Solutions focused on adding value and delivering results for Vodafone.You will work closely with stakeholders to understand...
-
Deputy Manager
4 days ago
Pune, Maharashtra, India Vodafone Full time**Our Commitment to Inclusion**At VOIS, we pursue equality of opportunity and inclusion for all candidates through our employment policies and practices.We recognize and celebrate the importance of diversity and inclusivity in our workspace and do not tolerate any form of discrimination, especially related to but not limited to race, colour, age, veteran...
-
Senior Manager
4 days ago
Pune, Maharashtra, India VOIS Full timeJob DescriptionWho We AreAbout VOIS:VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.Over 29,000 highly skilled individuals are dedicated to being Vodafone Groups...
-
Deputy Manager for Enterprise Integration
2 days ago
Pune, Maharashtra, India VOIS Full timeAbout Us:Vodafone Intelligent Solutions (VOIS) - where innovation meets excellence. As a global organization with 7 locations worldwide, we strive to deliver exceptional services that exceed expectations. Our team of highly skilled professionals work together to create a positive impact on ourselves and society.We operate as a Centre of Excellence for...
-
Senior AWS Java Developer
3 days ago
Pune, Maharashtra, India VOIS Full timeCompany OverviewVodafone Intelligent Solutions (VOIS) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries.We deliver best-in-class customer experience through multi-functional services in the areas of IT, Business Intelligence, Digital Business Solutions, Commercial Operations, Intelligent...
-
Deputy Manager_GCP Data Engineer
4 days ago
Pune, Maharashtra, India VOIS Full timeJob DescriptionJoin UsAt Vodafone, were not just shaping the future of connectivity for our customers were shaping the future for everyone who joins our team. When you work with us, youre part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the...
-
Deputy General Manager
6 days ago
Pune, Maharashtra, India TML Business Services Limited Full timeDeputy General Manager - Performance Management Lead The Deputy General Manager - Performance Management Lead plays a crucial role in driving the performance management framework across global teams at TMLBSL . This position involves monitoring, analyzing, and improving the performance of service delivery and operational teams to ensure the achievement of...
-
Manager of Strategic Accounts
3 days ago
Pune, Maharashtra, India VOIS Full timeAbout the RoleThe Senior Manager - Business Relationship Management will act as the SPOC (single point of contact) for internal business customers, performing both roles of Technology VOIS ambassador towards the customer and customer Voice towards Technology VOIS.You will head a portfolio of accounts valued upwards of 100+ Million in recharges per annum and...
-
Pune, Maharashtra, India VOIS Full timeJob DescriptionAbout VOISVOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.Over 29,000 highly skilled individuals are dedicated to being Vodafone Groups partner of...
-
Senior Manager/Manager-Salesforce BA
2 weeks ago
Pune, Maharashtra, India VOIS Full timeJob DescriptionAbout VOISVOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.Over 29,000 highly skilled individuals are dedicated to being Vodafone Groups partner of...
-
Pune, Maharashtra, India VOIS Full timeVOIS is a Centre of Excellence for Intelligent Solutions, operating across 28 countries and serving global markets and group functions.We are committed to delivering exceptional services in IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and more.This role involves developing and...
-
Data Engineer
2 days ago
Pune, Maharashtra, India VOIS Full timeAbout VOISVOIS is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across various countries. With a presence in 7 locations, we operate from Albania to the UK.Our team of highly skilled individuals, over 29,000 strong, are dedicated to being Vodafone Group's partner of choice for talent, technology, and...
-
Manager of Enterprise Analysis and Design
1 week ago
Pune, Maharashtra, India VOIS Full timeAbout VOIS India
-
IT Systems Manager
3 days ago
Pune, Maharashtra, India VOIS Full timeAbout VOISWe are a leading Telecommunications company in Europe and Africa, continuously investing in new technologies to improve the lives of millions of customers, businesses, and people around the world.Our CultureWe pursue equality of opportunity and inclusion for all candidates through our employment policies and practices.We recognize and celebrate the...
-
Deputy General Manager Technical Program Manager
3 weeks ago
Pune, Maharashtra, India Vodafone Full timeVOIS Intro VOIS Vodafone Intelligent Solutions is a strategic arm of Vodafone Group Plc creating value and enhancing quality and efficiency across 28 countries and operating from 7 locations Albania Egypt Hungary India Romania Spain and the UK Over 29 000 highly skilled individuals are dedicated to being Vodafone Group s partner of choice for...
-
Deputy Manager
3 weeks ago
Pune, Maharashtra, India Vodafone Full timeAbout VOIS VOIS Vodafone Intelligent Solutions is a strategic arm of Vodafone Group Plc creating value and enhancing quality and efficiency across 28 countries and operating from 7 locations Albania Egypt Hungary India Romania Spain and the UK Over 29 000 highly skilled individuals are dedicated to being Vodafone Group s partner of choice for...
-
Deputy Manager
5 days ago
Pune, Maharashtra, India Vodafone Full timeAbout VOIS IndiaIn 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore, and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone, delivering best-in-class customer experience through multi-functional services in the areas of Information Technology,...
-
Senior Web Services Engineer
3 days ago
Pune, Maharashtra, India VOIS Full timeAbout VOIS: A Centre of ExcellenceWe have evolved into a global, multi-functional organization, adding value and delivering business outcomes for Vodafone. Established in 2006, we have been a strategic arm of the company, enhancing quality and efficiency across various countries.Key ResponsibilitiesThe successful candidate will be responsible for:Providing...
-
Senior Operations Manager
5 days ago
Pune, Maharashtra, India VOIS Full timeWelcome to VOIS, where we believe that connectivity is a force for good. As a Senior Operations Manager, you will lead business-critical services with 24/7 support and compliancy to agreed SLAs.About the RoleYou will guide the operations team to fully own and resolve end-to-end production issues, manage KTLO operations for lower environments once dedicated...
