Major Incident Management

POSITION OVERVIEW The Major Incident Manager will be responsible for leading and coordinating the response to critical incidents that impact IT services and operations. The position plays a pivotal role in minimizing the impact of incidents, restoring services promptly, and driving continuous improvement in our incident management processes. KEY...

Job DescriptionTole- Major Incident ManagementJob DescriptionAccountable for the efficient and effective execution of the Major Incident Management processCoordinate MIM calls towards resolution by taking end-to-end ownership on critical and high priority incidentsParticipates and leads in Major Incident events as requiredCommunicates and collaborates with...

About Genpact">At Genpact, we strive to deliver outcomes that shape the future. As a global professional services and solutions firm, our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.">This Role">We are seeking a skilled Lead Consultant - MIM to provide...

Genpact NYSE G is a global professional services and solutions firm delivering outcomes that shape the future Our 125 000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients Powered by our purpose - the relentless pursuit of a world that works better for people - we...

Join us at Genpact as a Major Incident Response Lead and play a key part in maintaining our clients' IT systems.In this role, you'll be responsible for leading the incident response process, working closely with cross-functional teams to resolve complex technical issues. Your expertise in network/server/telephony/cloud technologies and ITIL framework will be...

Lead Consultant – MIM Location: Hyderabad Experience: 5-10 years Immediate joiners preferred. Kindly share resume to with Sub of "MIM" along with notice period. This role entails providing initial troubleshooting and technical assistance to end-users, ensuring prompt resolution of their technical concerns. They serve as the frontline support for...

Country: India Location: Building No 12D, Floor 5, Raheja Mindspace, Cyberabad, Madhapur, Hyderabad - 500081, Telangana, India Title : Service management  - (MIM)  Major Incident Management  Lead Location : Hyderabad/Bangalore Build a Career with Confidence: Carrier Global Corporation, global leader in intelligent climate...

Splunk is dedicated to crafting a safer and more resilient digital world. Leading enterprises worldwide rely on our unified security and observability platform to ensure their digital systems remain secure and diligent. While our technology garners much praise, it is our people who make Splunk an outstanding place to work, earning us numerous accolades as a...

This is a high-profile position that requires a seasoned professional to drive incident management and technical assistance in a fast-paced 24/7 environment.About the JobKey responsibilities include managing conference bridges for high-priority incidents and service disruptions, ensuring timely resolution and effective communication with stakeholders.The...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

Skill: Incident management Experience: 6 - 12 yearsLocation: Hyderabad, IndiaJob responsibilities:Must have experience in Infrastructure Incident Management, Major Incident Management handling, Infrastructure operations and supportRelevant - experience in ITIL process governance especially in Major Incident Management area.• Must have good...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.Powered by our purpose - the relentless pursuit of a world that works better for people - we...

Job DescriptionGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.Powered by our purpose - the relentless pursuit of a world that works better for...

About UsGenpact is a global company that offers professional services and solutions. Our mission is to deliver outcomes that shape the future, driven by our people's innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.We serve and transform leading enterprises, including Fortune Global 500 companies, with deep business...

Overview Triage and analyze the major incident using the known triage data gathered, support documentation, and define procedures. Facilitate, manage, and document the Incident throughout the lifecycle of the Incident. Proactively lead and drive outages to quick service restoration; provide support and leadership for all events, especially high...

About the RoleWe are seeking a highly skilled Senior Incident Manager to join our team. In this critical role, you will be responsible for providing expert-level support and guidance to our clients and internal stakeholders.Key ResponsibilitiesProviding initial troubleshooting and technical assistance to end-users.Ensuring prompt resolution of technical...

Company OverviewGenpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

At Genpact, we're seeking an experienced Senior Incident Management Specialist to join our team.This is a challenging role that requires driving conference bridges and managing communication for high-priority incidents in a 24/7 environment. The successful candidate will be responsible for ensuring the efficiency and effectiveness of the incident management...

Job SummaryThis Major Incident Resolution Specialist position requires a highly motivated and experienced individual who can provide exceptional support and guidance to our clients and internal stakeholders.Main ResponsibilitiesResolving complex technical issues related to hardware, software, and networks.Providing expert-level support and guidance to...

Job Overview:Buchanan Technologies seeks a highly skilled Incident Management Specialist to join our team. As a key member of our IT service management group, you will be responsible for leading and coordinating the response to critical incidents that impact our services and operations.Main Responsibilities:You will act as the central point of contact and...