Senior Business Analyst

4 weeks ago

Thane, India Everest Fleet Pvt. Ltd. Full time

The ideal candidate will play a role in the development of multiple parts of the business by analysing past, current, and future business trends. This individual will establish strategies to achieve desired outcomes and implement these strategies. They will often work cross-functionally with internal business units in order to understand the challenges that these teams are face and provide solutions to these groups. Also you will coordinate with the local city operations team and deliver data driven performance insights to the Operations team that will help them identify inefficiencies and improve.

Responsibilities

  • Develop new product and service oriented strategies
  • Communicate and implement strategies alongside technical team
  • Identify and solve weaknesses within the organization
  • Explore new ways to increase customer or client satisfaction
  • Increase asset utilisation
  • Create pricing strategy
  • Asset uptime / availability
  • Risk management (collection/ recovery & bad debt)
  • Improve driver earnings by improving their performance
  • Work with cities to roll out actionables
  • Work with data analysts to create necessary dashboards
  • Monitor progress and report implementation progress


Qualifications


  • Bachelor's degree in Business or related field
  • 5+ years' of experience in related industry
  • Consulting, Business Intelligence / Operations or an MBA from top B-School.
  • Able to interpret and present data to various audiences in an engaging and comprehensive yet succinct manner using business intelligence tools (Tableau (preferred) / Power B / Any other BI tooI)
  • ‘Build with heart’ - intent to build reliable, clean and accurate data points that can be used across teams and cities.
  • Experience in creating google sheets dashboards to ensure all sophisticated calculations happen automatically and minimum manual interventions are required.
  • Experience in managing stakeholders, ability to communicate effectively regarding challenges upfront, share impact and TAT on resolution with stakeholders.
  • Proficient in Microsoft Office suite
  • Strong written and verbal communication skills
  • Coachability - Ability to unlearn and relearn new practices which could be different from current experience. Mindset to guide, groom and empower direct/ indirect reports and enable them to solve past/ present errors.
  • Strong ability to navigate through ambiguity and come up with scaled reliable solutions, a solution driven approach on ‘how we can’.
  • Ability to prioritise tasks based on urgency and impact and keep the team’s focus on delivering them one by one without the need of follow ups

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