Ms Dynamic CRM Functional Developer
2 weeks ago
Ms Dynamic CRM Functional Developer Location : MUMBAI , PUNE , only immediate joiners Exp- 05 PlusEngage with technical teams to ensure alignment between business needs and product development. Ensure thorough documentation and traceability of requirements throughout the product development lifecycle. Collaborate with stakeholders to gather and document business requirements, translating them into clear user stories, use cases, and functional specifications. Work closely with the design and development teams to create blueprints and UI designs for CRM/SaaS applications, ensuring they meet business goals and user expectations. Conduct user experience research to optimize design and functionality. Provide guidance on design best practices for CRM and SaaS platforms to improve user experience and overall product usabilityQualifications and Requirements: Graduate in any discipline with IT related course Experience in Banking domain is MUST Functional knowledge on all CRM modules like Sales, Customer Service, Marketing & Field Service etc. Experience working as functional consultant in minimum 4-5 CRM implementations Strong ability to drive the discussions with Business Analyst, Product owners and customers Analyze and document current business processes, workflows, and systems Collaborate with stakeholders to define business requirements and functional specifications Create and maintain project documentation, including process flows, user stories, and use cases Work with the Dynamics 365 CRM Functional and Technical Consultants to design and configure solutions that meet the client’s business needs Provide guidance and support to clients during the implementation process, including training and troubleshooting Provide support to clients during testing and go-live phases Keep up-to-date with the latest industry developments and product updates related to Dynamics 365 CRM Ability to configure OOB features in CRM· Ability to translate business problems to functional requirements Map requirements to functional modules Ability to make fit gap analysis Demonstration skills to explain the functional approach to technical team Excellent communication skills Knowledge on Power platform – PowerApps, Power Automate, PVA· Documentation skills to write FDD, wire frames, Visio and process documents. Knowledge on CRM Integrations, best practices, and DevOpsCustomer-Facing Support: Proactively engage with customers to understand their pain points and provide actionable solutions that align with the product's capabilities. Provide end-user training, conduct workshops, and create educational materials to help customers effectively adopt and use the product. Act as a trusted advisor, helping clients leverage the product to achieve their goals.Go-Live & Post-Go-Live Support: Oversee the go-live process, ensuring smooth product deployment with minimal disruption to clients. Provide post-launch support, troubleshooting issues, gathering feedback, and resolving customer inquiries in a timely manner. Ensure continuous product performance and assist customers in troubleshooting and adopting new features or updates.Customer Service & Relationship Management: Develop and nurture strong relationships with clients to drive customer satisfaction and long-term success. Gather continuous feedback from clients to ensure the product evolves in alignment with their needs. Collaborate with cross-functional teams (sales, product, development) to relay customer insights that inform product improvements.
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MS Dynamics CRM
3 weeks ago
New Delhi, India ITC Infotech Full timeMS Dynamics CRM with ASP.NETLocation : Bangalore Mode: HybridJob Responsibilities: Candidate will be responsible for performing Microsoft Dynamics CRM customizations, and using SDK with Microsoft Dynamics CRM 2015 & D365 Online / on-premise . Should have good experience in making CRM extensions using Plugins, Custom Workflows and custom web applications....
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MS Dynamics CRM
1 week ago
New Delhi, India ITC Infotech Full timeMS Dynamics CRM with ASP.NETLocation : Bangalore Mode: HybridJob Responsibilities: Candidate will be responsible for performing Microsoft Dynamics CRM customizations, and using SDK with Microsoft Dynamics CRM 2015 & D365 Online / on-premise . Should have good experience in making CRM extensions using Plugins, Custom Workflows and custom web applications....
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MS Dynamics CRM
3 hours ago
New Delhi, India ITC Infotech Full timeMS Dynamics CRM with ASP.NETLocation : BangaloreMode: HybridJob Responsibilities:- Candidate will be responsible for performing Microsoft Dynamics CRM customizations, and using SDK with Microsoft Dynamics CRM 2015 & D365 Online / on-premise . - Should have good experience in making CRM extensions using Plugins, Custom Workflows and custom web applications. -...
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Technical Lead
4 weeks ago
New Delhi, India ITC Infotech Full timeTechnical Lead - MS Dynamics CRMLocation : Bangalore Mode: 5 Days Work from OfficeJob Responsibilities: Candidate will be responsible for performing Microsoft Dynamics CRM customizations, and using SDK with Microsoft Dynamics CRM 2015 & D365 Online / on-premise . Should have good experience in making CRM extensions using Plugins, Custom Workflows and custom...
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MS Dynamics Test Lead
6 days ago
New Delhi, India Coforge Full timeRole : MS Dynamics Test Lead Location : Hyderabad, Pune, Noida Experience : 5-10 years Work from office : Hybrid Key skills required: MS Dynamics D365 testing, MS Dynamics CRM testing, Automation testing (any tool), Test planning, Test strategyWe at Coforge are hiring multiple MS Dynamics Test Lead for multiple roles in Hyderabad, Pune and Noida...
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MS Dynamics Test Lead
4 days ago
New Delhi, India Coforge Full timeRole : MS Dynamics Test Lead Location : Hyderabad, Pune, Noida Experience : 5-10 years Work from office : Hybrid Key skills required: MS Dynamics D365 testing, MS Dynamics CRM testing, Automation testing (any tool), Test planning, Test strategyWe at Coforge are hiring multiple MS Dynamics Test Lead for multiple roles in Hyderabad, Pune and Noida...
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MS Dynamics Test Lead
13 hours ago
New Delhi, India Coforge Full timeRole : MS Dynamics Test LeadLocation : Hyderabad, Pune, NoidaExperience : 5-10 yearsWork from office : HybridKey skills required: MS Dynamics D365 testing, MS Dynamics CRM testing, Automation testing (any tool), Test planning, Test strategyWe at Coforge are hiring multiple MS Dynamics Test Lead for multiple roles in Hyderabad, Pune and Noida...
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MS Dynamics Test Lead
3 hours ago
New Delhi, India Coforge Full timeRole : MS Dynamics Test LeadLocation : Hyderabad, Pune, NoidaExperience : 5-10 yearsWork from office : HybridKey skills required: MS Dynamics D365 testing, MS Dynamics CRM testing, Automation testing (any tool), Test planning, Test strategyWe at Coforge are hiring multiple MS Dynamics Test Lead for multiple roles in Hyderabad, Pune and Noida...
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CRM Developer
2 weeks ago
New Delhi, India proMX Full timeAbout us: proMX is a consulting company based in Germany, USA, UK, India, Canada & Singapore. As a Microsoft Solutions Partner, we focus on Microsoft Dynamics 365, project and resource management, process consulting and software development. As a very successful and dynamic company, we support nationally and internationally active customers and have already...
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MS Dynamics 365 Developer
2 weeks ago
New Delhi, India Capgemini Full timeMS Dynamics 365 Developer Pan IndiaCapgemini has been a trusted partner to businesses for over 50 years, committed to empowering clients through technology rather than merely providing services. With a diverse team of 342,700 strategic and technological experts across more than 50 countries, we are united by a shared passion: unleashing human energy through...
