IT Admin

1 week ago


New Delhi, India Integrated Resources, Inc ( IRI ) Full time

Role- IT AdminExperience: Minimum 4 YearsLocation: Pune (onsite)Shift- Night ShiftJob Responsibilities:- Addressing user tickets for issues regarding hardware, software, and networking. - Assisting customers through the installation of applications and computer peripherals. - Providing IT networks and technical services to users inside and outside the company. - Guide users with step-by-step instructions to resolve the issues. - Customizing the desktop applications as per the needs of users and clients. - Advising on software and hardware upgrades. - Maintaining a log of job tickets and maintenance tasks. - Send the unresolved issues to the next level of the support team. - Ensuring that the client systems are working fine. - Creating technical reports and manuals. - Keep up with current breakthroughs in computing technology and research their reviews.Other Benefits & Perks –·Pick up and Drop Facility ( within 15 KM),·Medical + accidental insurance·Rewards & Recognition Programs- monthly, annually


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