Associate - Thomas Schmidheiny Centre for Family Enterprise
2 weeks ago
Job Purpose -
To provide general administrative support to the Executive Director and Centre team
Job Outline -
The jobholder as Associate reports to the Senior Manager and performs a set of responsibilities that ensures the requisite administrative and office support is provided to the Centre team.
The job holder has to work closely with Senior Manager and Academic Director and support them in managing Programmes, Conferences, Centre related activities (blocking of venues, travel arrangements, rising PR/ POs, coordinating with departments and other activities related to the events).
The incumbent needs to provide operational and logistics support for the Centre team.
The jobholder needs to coordinate with the Finance department to submit the bills as well as follow-up for pending bills & invoices and constantly be in touch with the Finance team to ensure the whole activity is completed and the reimbursements/payments are made accordingly. The job holder needs to maintain a systematic record of activities and expenses for the various events.
He/ She will have to work with several internal stakeholders like finance/operations/commercials/IT etc., Any other adhoc-admin work related to the Centre
Job Specification -
Knowledge / Education
Bachelor’s degree
Specific Skills
Interpersonal skill, Coordination skills, Managing time, Listening skills, sense of urgency, Communication skills, Attention to details
Desirable Experience
3 to 5 years
Job Inteface -
Internal
- Centre’s Team
- Departments within ISB
External
- Vendors
Key Responsibilities and % Time Spent
Office Administration – respond to email enquiries, raising PR/PO, contracts, maintaining record system, submission and settlement of reimbursement claims and follow up with finance for status, scheduling meetings, logistics arrangements for Executive Director, Centre’s team - 40%
Back-end support for events organized by the Centre - 30%
Data management – digital measures, faculty information update - 10%
Research support – Data entry, transcribing of interviews - 10%
Support on Centre’s website, Family Enterprise Quarterly Magazine, Handle social media accounts - 10%
Total Time Spent on All Responsibilities - 100%
KRA - Office Administration
KPI - Supporting the Centre team with administrative tasks – Travel support, cab booking, scheduling of meetings, finance related activities and any other admin activity specified by the team
Measure - Ensure timely support
Weightage - 40%
KRA - Event Management
KPI - Logistics support that includes blocking of venues, coordination with several internal and external stakeholders, processing of bills etc.,
Ensure attending to the tasks on priority basis
Weightage - 30%
KRA - Data Management
KPI - Digital Measures support, Faculty information update, Data entry related work
Measure - Accuracy and timely support
Weightage - 10%
KRA - Research support
KPI - Data entry
Transcribing of interviews
Database management of RA applications
Measure - Accuracy and timely support
Weightage - 10%
KRA - Support on Centre’s website, Family Enterprise Quarterly Magazine, Handle social media accounts
KPI - Update Centre’s website in consultation with Academic Director and Senior Manager
Follow up with consultants and ensuring that the content is ready on time both for social media handles and Family Enterprise Quarterly
Measure - Timely updates
Weightage - 10%
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