Site Reliability Engineer

3 weeks ago

Hyderabad, India RiskInsight Consulting Pvt Ltd Full time

Job Description :


- Managing 24/7 production support team (L2, L2, L3) in Banking domain or credit card domain.

- Awareness in Software Development Life Cycle knowledge on waterfall and Agile methodology.

- Strong expertise in development experience in Java (banking applications, preferable credit card applications) and willing to provide the support activities in shifts.

- Java, Java script and Cloud Support.

- Managing major incidents, Coordination incident management, problem management, infra teams & Preparing Major Incident report.

- Experience in troubleshoot, resolve, and communicate complex incidents and deep underlying issues, Performance analysis and fine tuning of real time and batch systems.

- Perform deep-dive analysis for all major incidents, coordinating with all support teams, Infra teams to identify root cause in both Application and Infrastructure areas.

- Experience in Executing continuous service improvement plan, monitoring, process improvement and automation.

- Experience in Major Change management process to make sure no critical incidents reported during weekend cutover activities.

- Experience in managing Capacity Monitoring, Server Patching (Production environment):.

- Experience in managing Bank wide DR, BCP coordination / scheduling

- Good communication skills and stakeholder management.

- Follow the standards of the Bank.

- Closely work with Dev teams.

Requirements :

- Must have at least 6+ years' experience in BFSI sector providing application support, supporting complex transactional system with multiple upstream-downstream systems involving online (API driven) and Offline (batch processing) interactions.

- Solid experience in container image deploy and release management with OpenShift and Kubernetes.

- Must have strong automation and scripting skills proficiency in shell, groovy & python.

- Good knowledge on monitoring tools Prometheus, Grafana and ELK.

- Background in large-scale system administration and familiarity with SRE principles and Release Engineering.

- Have advanced Linux System Administrator skills and advanced configuration management systems skills.

- In-depth knowledge in infrastructure areas such as virtual server technologies, networking, firewall, internet protocols.

- Root cause analysis, management communication and client relationship management in partnership with Infrastructure Service Support team members.

- Ensures all production changes are made in accordance with life-cycle methodology and risk guidelines.

- Application Support, Deployment of Release, patches & fixes on Platform.

(ref:hirist.tech)

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