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Project/Program Manager

3 months ago

Bengaluru, India SPMR Advisors Pvt Ltd Full time

Job Description :


The role will be responsible for managing project implementations across multiple agile pods in a fast-paced delivery environment. The successful candidate will be responsible for maintaining regular communication with various stakeholders, resolving and where required, escalating program level impediments, help manage program risk, and drive relentless improvement with a vision of fulfilling the objectives of the Program.

Successful candidate will be :

- Build and develop the project team to ensure maximum performance, by providing purpose, direction, and motivation

- Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigation

- Coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget

- Analyze project status and, when necessary, revise the scope, schedule, or budget to ensure that project requirements can be met

- Establish and maintain relationships with relevant client stakeholders, providing day-to-day contact on project status and changes

- Accountable for meeting the delivery schedule by managing and tracking the day-to-day execution, including the dependencies, across the scrum teams in the program

- First point of escalation and resolution for questions from the scrum team, product owners, or technology partners.

- Responsible for timely updates to all stakeholders

- Provide oversight to the scrum master's on the Agile pods

Additional responsibilities include :

- Build and maintain effective relationships with customers

- Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards and assessing risks

- Assign and monitor resources to ensure project efficiency and maximize deliverables

- Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to project work plan

- Ensure program level governance routines (status, RAID, escalation, dependencies, etc.) are documented, communicated and used consistently

- Ensure consistency of communications across the pods and prepares appropriate materials and messaging for regular leadership updates

- Manages resource plan and program financials

- Foster a continuous learning environment helping teams to inspect & adapt

Qualifications :

- Must be proficiency in Japanese language reading as well as writing

- 7+ years of experience in managing large complex projects/programs

- Strong communications and interpersonal skills; demonstrated ability to quickly build trust and relationships, manage matrixed teams, bridge communication gaps, resolve conflicts, and influence stakeholders

- Strong technical aptitude and ability to quickly learn new products, lines of business, processes, software, systems, and client needs (specific technical requirements)

- Technical program management experience including managing large scale system implementation projects.

- Effective risk management skills and ability to predict and mitigate risks and issues, as well as anticipating and proactively preparing for changes and impacts to clients

- Active listening, persuasiveness to gain buy-in, consensus, and cooperation in the face of conflicting viewpoints, resistance to change, constraints, etc.

Competencies :

- Critical Thinking : Quickly analyze a situation and organize the team around a solution

- Attitude of empowerment : Must be able to guide team(s) to self-organization

- Attitude of transparency : Must desire to bring disclosure and transparency to both business and IT and build trust amongst partners

- Collaborative : Ability to partner with others to achieve goals at various levels throughout the organization and lead others to do so by example

- Communicative and social: Must be able to communicate well with all levels of the organization from Scrum team members to release train leadership

- Conflict resolution : Must be able to facilitate discussion at the team level and facilitate alternatives or different approaches

- Continual improvement : Must continually be growing one's craft learning new tools and techniques to manage oneself and a team

- Brings a high-energy and passionate outlook to the job and can influence those around her/him

- Able to build a sense of trust and rapport that creates a comfortable & effective workplace Communication Proficiency, Problem Solving/Analysis, Customer Focus Leadership, Coaching/Mentoring

(ref:hirist.tech)