Senior Quality Assurance Manager

3 days ago

Ahmedabad, India SocialPilot Full time

SocialPilot is looking for a seasoned QA specialist to join our team as Senior Manager, QA. The ideal candidate should have a strong background in both manual and automated testing. This role requires a proactive and detail-oriented professional who can manage a team, oversee testing processes, and ensure the highest quality standards for our products.

This is a full-time role based in Ahmedabad, India, and might require occasional domestic and international travel.


What you will do

Oversee and Lead Projects -

  • Manage all testing activities i.e. Functional Testing, UI Testing, API testing, Security Testing, Load Testing etc from planning to execution, including leading training sessions and creating or refining processes based on feedback and best practices.
  • Offer constructive feedback to team members and suggest enhancements to processes.
  • Establish and track relevant metrics to assess the effectiveness of our QA processes.
  • Lead and manage the QA team, including hiring, training, and performance evaluations

Test Documentation and Test Execution -

  • Review to ensure the accuracy and completeness of test documentation.
  • Actively participate in test execution and verify that software meets quality standards.
  • You ensure proper closure of testing activities, including sign-off and documentation.

Reporting and Collaborating with Other Stakeholders -

  • You work closely with product owners, developers, and other stakeholders to align quality goals. You provide clear and concise reports on test results, defects, and overall quality metrics.
  • Collaborate closely with development, product management, and other cross-functional teams to understand product requirements and ensure they are met.

Quality Metrics Monitoring and QA Process Improvement -

  • Monitor and report on quality metrics, identifying areas for improvement and implementing solutions.
  • Stay up-to-date with industry best practices and emerging technologies to continually improve QA processes

Design Test Automation Strategy –

  • Consider factors like tool selection, scope, and integration with existing processes
  • Design, develop and execute test plans and test cases, focusing on manual testing


What are you like

  • Bachelor’s degree in Computer Science, Engineering, or a related field.
  • 10+ years of total QA experience.
  • Proven experience as a QA Manager or in a similar senior QA team-handling role.
  • Experience in the Agile Development Model.
  • Expertise in different testing types (Functional, Regression, Integration, Smoke, Database, UI, Security, Load etc.).
  • Experience building and cultivating strong quality practices and processes.
  • Extensive experience in manual testing and a thorough understanding of QA methodologies.
  • Proficiency in Postman or similar platforms for API testing.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work in a fast-paced, agile environment.
  • Knowledge of JMeter, Postman, etc.
  • Experience with testing of SaaS products and experience with automation testing tools and frameworks (e.g., Selenium, Cypress) will be a plus.


About SocialPilot

SocialPilot empowers over 12,000 agencies and SMBs to manage their social media publishing, analytics, and social engagement while collaborating with their team and clients.

We’re a high-growth bootstrapped B2B SaaS company with healthy profitability and a solid runway.

SocialPilot is nominated as one of the 5 startups across India for the prestigious Economic Times Startup Awards in the Bootstrap category.


Our impact so far

  • Helped 13,500+ marketing agencies and SMBs across the globe
  • 5 billion+ social media posts published
  • SocialPilot Wins the ‘Next Frontier Startup’ Award by SaaSBoomi
  • Ranked as a “Leader” consistently by G2, Capterra, SoftwareSuggest, and TrustRadius
  • Nominated as one of the 5 startups across India for the prestigious Economic Times Startup Awards in the Bootstrap category
  • Named as the Top 10 Bootstrapped Startups in India
  • Consistently ranked as a “Great Product” consistently by G2, Capterra, and TrustRadius
  • Officially a Great Place to WorkTM - Certified startup
  • Rated by YOUR STORY as the Number 1 social media scheduling tool


What we believe in

  • Customer Obsession: We put customers first while making decisions and planning future goals
  • Ownership: We believe in taking ownership of areas that we’re working on. We own up to our – successes and failures. Moving the needle matters more than just busywork
  • Relentless: When it comes to creation & innovation, we stop at nothing. We might fail at the first attempt, but we rise back fast to try again.
  • Nimbleness: We respond rapidly to changing circumstances and customer needs
  • Collaboration: Our collaboration efforts extend to our partners and customers along with our internal team. We are stronger together.


Why join SocialPilot?

  • Complete transparency on strategy, business metrics, key performance indicators, and major initiatives across the organization
  • No micromanagement: Own up your work and be accountable without the need for close supervision.
  • Great team: Work with a great team with diverse backgrounds from world-class organizations
  • Personal growth: Design a personal learning plan and utilize organizational resources to achieve the goals.
  • Best in class health and medical benefits
  • Profit-Sharing Plan: We reward our high-performing employees by actually sharing profits with them. The profits for the year 2021 were shared with the team in the final week of December
  • Staycation: Every year, choose anywhere in the world to stay for a month; we will take care of the expenses
  • Open Door Policy: Strong communication and transparency go a long way in creating stress-free workplaces. Got a question? Just ask the right person without any bureaucracy
  • Zen-like Workspace: A modern, aesthetically pleasing workspace with an all-inclusive cafeteria and dedicated conference/meeting rooms if you decide to work from the office

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