CRS Analyst

6 hours ago

Hyderabad, India eTeam info services Full time

Job Description :


Role and Responsibilities :


- At least 2+ years of experience in Technical Support field in Enterprise environment


- Candidate should have sound technical knowledge, troubleshooting skills and support.


Basic Qualifications :


- Windows platform in Windows 2000 and Windows XP


- Networking, LAN , WAN, Corporate enterprise domain infrastructure environment


- Widows Desktop and Server Operating system


- Windows Active Directory


- MS Outlook


- Good understanding on the MS Office products such as Word , Excel, Power point etc.


- Should have at least basic concept knowledge of Citrix/VM Ware/Virtualization, expertise would be added advantage


- Should be a very good team player, collaborative, self-learner and self-motivated


- Good understanding of English and good communication skills is must


- Should have customer handling skills


- Preferably exposure to multi culture environment


- Flexibility to work on 24-7 shifts


Skills :


Role and Responsibilities :


- At least 2+ years of experience in Technical Support field in Enterprise environment


- Candidate should have sound technical knowledge, troubleshooting skills and support.


Basic Qualifications :


- Windows platform in Windows 2000 and Windows XP


- Networking, LAN , WAN, Corporate enterprise domain infrastructure environment


- Widows Desktop and Server Operating system


- Windows Active Directory


- MS Outlook


- Good understanding on the MS Office products such as Word , Excel, Power point etc.


- Should have at least basic concept knowledge of Citrix/VM Ware/Virtualization, expertise would be added advantage


- Should be a very good team player, collaborative, self-learner and self-motivated


- Good understanding of English and good communication skills is must


- Should have customer handling skills


- Preferably exposure to multi culture environment


- Flexibility to work on 24-7 shifts


Education : Bachelor's Degree 10+2+3


- Speak Mandarin language with tech support


- Zoom and virtual interview : Out station candidates can be shared. but they should be ready to relocate once offer. no last-minute drops

(ref:hirist.tech)

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