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Hospitality Executive and Admin

4 weeks ago

Bengaluru, Karnataka, India Barbell Cartel Full time

Company : Barbell Cartel

Role : Hospitality Executive & Admin

Type : Full time Onsite

Location : Whitefield, Bangalore

Company Google Profile : Barbell Cartel Gym

Job Description & Role

Administrative:

  • Handle all registration formalities for new joiners
  • Manage inventory of all consumables
  • Track coaches' attendance
  • Track clients' attendance and reach out to clients absent from BC
  • Schedule Athletes sessions with coaches and manage athlete's timetable
  • Collect payments from athletes
  • Reply to communication across any SM / Messaging platforms
  • Coordinate and arrange group classes
  • Update dashboard for new enquiries & follow up messages
  • Send invoices
  • Maintain time table for all Athletes

Client and Athlete Satisfaction:

  • This role is not just backend; you will also ensure the satisfaction and well-being of our clients and athletes
  • Engage with athletes to understand their needs and feedback
  • Work closely with coaches and the admin team to ensure a positive and supportive environment for everyone
  • Ask athletes to leave reviews & follow up on SM