VOICE Process @ 9968804786 @ Gurgaon @ 38kctc
5 days ago
Eligibility : Graduate fresher od Experience / U.G (with minimum6 months of International voice experience with excellent communication skills.
Eligible candidates can send resume at or whatsapp at ADIBA @
Job Description:
- Provide Superior Customer Experience on Calls to customer
- Resolve all Customer Queries and Follow Established Procedures as Appropriate.
- Provide alternatives and apply Superior Service No, Call Handling Skills To Ensure Best Possible Solutions .
- To identify the Mood, Profile & Need of the Customer and leverage these details to offer the best suited benefits/products to the Customer while being compliant with the laid guidelines.
- Deliver to the Customer, Employees and Shareholder Metrics as per Goals Highlight Issues through Feedback.
- Excellent Verbal Communication.
- Customer Focused, with Strong Ability to resolve Customer Issues and Effectively Address Service No Situations.
- Demonstrated Dependability/Self Motivating Skills. Change Management Ability.
- Demonstrated Ability to Work effectively within a Team Environment as well as independently.
- Proven Analytical and Problem Solving with a strong attention to Detail. Workable knowledge of MS Office Applications (Word, Power-point, Excel)
- 24/7 & Rotational shifts including night shifts
Qualifications:
- Previous sales experience while providing top notch customer service background Strong Interpersonal.
- Communication and Listening Skills.
Eligible candidates can send resume at or whatsapp at ADIBA @
No Hidden Charges / No Fees
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