ServiceNow Developer

ServiceNow Interview Trainer

We are looking for a highly experienced ServiceNow Interview Trainer with a minimum of 10+ years of hands-on experience in ServiceNow development, administration, and solutioning. The trainer will be responsible for preparing candidates for ServiceNow interviews through structured training programs, real-time scenarios, and mock sessions.

Responsibilities

• Conduct interview training sessions on all major ServiceNow modules:
• IT Service Management (ITSM)
• IT Operations Management (ITOM)
• IT Asset Management (ITAM – HAM, SAM, Cloud Insights)
• Strategic Portfolio Management (SPM / PPM)
• Governance, Risk, and Compliance (GRC)
• Security Operations (SecOps)
• HR Service Delivery (HRSD)
• Customer Service Management (CSM)
• Provide module-wise interview question preparation (basic to advanced).
• Conduct mock interviews simulating real-world interview panels.
• Guide candidates on resume preparation, certifications, and career path.
• Deliver scenario-based problem solving and whiteboard practice.
• Prepare training materials, and case studies interview scenario Q/A's.

Requirements

• Minimum 10 years ServiceNow experience across multiple modules.
• Strong knowledge of real-world implementations, scripting, and integrations.
• Must have faced and conducted ServiceNow interviews at mid/senior/architect levels.
• Good communication and mentoring skills.
• ServiceNow certifications preferred (CSA, CAD, CIS in multiple modules).