Salesforce Developer

Responsibilities :- Administration & Optimization- Administer and configure the Salesforce Org based on best practices.- Work with standard and custom Salesforce objects and their integration with our external ERP application, NetSuite.- Manage all support requests and the administrative needs of our users.- Manage user roles, profiles, security, workflows, processes, interfaces, and process flows.- Design, develop, and maintain complex workflows rules, validation rules and custom workflow, etc.- Understand business needs across Vensure and clearly translate them into business and functional user requirements for our development team.- Identify opportunities for application optimization, redesign, or development.- Perform unit testing, integration testing, and performance testing of new application functionality, then mitigate issues identified during testing.- Work closely with the Business Systems team and stakeholders to create and publish best practices in relation to our products and Salesforce configuration.- Maintain system documentation and SFDC policies and procedures.- Administer licensing and track usage metrics for reporting and oversight.- Be a student of Salesforce; evaluate new tools as they become available and implement where appropriate.- Collaborate with cross-functional teams on new feature technical design, technical requirements, limitations, and implementation.- Prepare and configure functional prototypes.- Provide day-to-day technical support to the business inclusive of user management, security/access control, workflow management, data updates, sharing rules, auditing the system, preparing for future releases, and dashboard/report design and management.- Collaborate with various internal departments, including Sales, Marketing, Finance, Professional Services, and Support to ensure the Salesforce environment supports the business needs relating to functionality and performance.- Support Salesforce.com integrated applications and installed packages including, but not limited to NetSuite, Zuora, HubSpot, Mission Control PSA, Workrails, Boomi, and Workato.- Support the Verint WFM Monet solution and CTI integration through AWS.- Gather, analyze and document functional and technical requirements for requested enhancements.- Create and execute unit, integration, and user acceptance test plans, including use cases and test data.- Apply best practices and design patterns to applications developed on the Salesforce. com platform.- Other duties as assigned.Skills And Qualifications :- Ability to create technical documentation to support new builds and releases.- Strong technical and functional proficiency in Salesforce.com, performing tasks such as: security settings, workflow rules, custom object creation, reports, and dashboards.- Demonstrable skills in gathering and translating business requirements into actionable project plans.- Flexible in the face of changing priorities, with the ability to multi-task, and handle urgent interruptions with high level of professionalism and a positive attitude.- Proven experience building components of a Salesforce system to support core business processes.- Excellent analytical, process design and problem solving skills, combined with strong business judgment and demonstrated project management experience.- Self-motivated with excellent communication, interpersonal and organization skills.- Ability to coordinate with implementation partners, other IT managers, internal stakeholders, and developers in providing solution suggestions and constructive feedback. (ref:hirist.tech)