TQuanta Technologies

3 days ago


Bengaluru, India TQuanta Technologies Pvt. Ltd. Full time

Job Description

Role Purpose

- The Configuration co-ordinator is focused on managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB).

- The Configuration Management co-ordinator watches over the integrity of the CMDB and associated libraries.


- As an assistant to the Configuration Management Process Manager they report directly to him.

- The roles and responsibilities defined below indicate the co- ordinator as well as the configuration managers roles, rolled into one.

- The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services.

- Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations.

- Ensuring that all CI's are accurately registered

- Interfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management System


- Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB

- Creating reports and analyses the CMDB when requested by the Configuration Manager

- Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own

- Ensuring that authorized procedures and work practices are followed

- Own the SACM process end to end

- Make sure all changes to the CIs and the CMS are controlled, audited and reported

- Make sure the CMS is up-to-date

- Define the naming conventions for the CIs

- Own the CMS

- All updates to the CMS go through the Configuration Manager

- Take control of both the software and hardware CIs

- Control of all assets and liaison with the procurement team is one of the key responsibilities

- Define the asset disposal policy along with the customer

- Work closely with the change and release team to make sure the CMS is up-to-date

- Conduct scheduled and also ad hoc audits of the CIs

- Define an audit policy and audit process covering local as well as remote CIs

- Handle discrepancies resulting out of the audits

- Maintain libraries or other storage areas to hold CIs

- Safeguard the integrity of the logic of the CMDB and associated libraries

- Configuration Librarian in particular will be responsible for the following activities

- Supervise and control receipt, identification, storage and withdrawal of all supported CIs

- Supervise the functional design and support of the CMDB and associated libraries

- Assist in the identification of products and CIs

- Maintain and provide information on the status of CIs

- Number, record, store and distribute Configuration Management issues

- Record the receipt of authorized new or revised configurations and archive superseded configurations to the appropriate library

- Hold master copies of documents, software, etc.

- Notify holders of any changes to their products or CIs

- Assist in conducting audits

KEY SKILLS AND COMPETENCIES :

- Good analytic and decision-making skills.

- Good communication skills.

- Good presentation skills.

- Must have conflict resolution abilities.

- Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines

- IT hardware and Software setup, management and troubleshooting capabilities

- Configuration Management experience on document control, source code management, and Defect Management tools

- Should be able to create a CMDB repository

- Should have understanding of the software development lifecycle

- Experience of working in a multi-site environment

- Extensive experience with SCM tools and with build automation software

Mandatory Skills :

- ITIL Asset-Config Mgmt

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