Geo Front End Collections
1 month ago
We are looking to hire " Geography Head - Front End Collections across Mumbai, Bangalore and Delhi location
Interested candidates share your resume on ankita.jadhav@piramal.com
Roles and Responsibilities
- Driving incremental & step change improvements: with an objective of maximising collections, identifying alerts/red flags including high risk and high impact customers, therefore controlling loss rates, and achieving cost efficiency
- The role has to focus on front end collections
- Identify and deliver improvements to the range of account treatment and negotiation options available to collection agents
- To build collection strategy in line with industry best practices meeting the broad objective of company policy
- Build and develop/modify fully value segmented collection processes
- Work closely with Analytics to Deliver Collections scorecards, detailed financial and behavioural trend analysis, and produce robust projections
- Get intuitive, easy to understand and insightful Dashboards developed/modified for easy of team and management reviews
- Get key reports and MIS automated
Essential Requirements
- Overall 7+ years of experience in unsecured collections and related areas
- Preferably from NBFC/ Bank/ARC handling retail asset loans o Experience of managing SME/Business Loan/Unsecured portfolio preferred
- Result and numbers oriented, with proven expertise in leading delinquent accounts, recovery planning, effectuating Collection policies, managing wide risks and implementing mechanisms to mitigate risks
- Exposure to work closely with in-house/out-sourced Analytics to develop collections scorecard, predictive and preventive models and tools would be preferred
- Proven skills in team supervision and relationship management
- Should have strong network in the industry for quick referral hiring, agency feedback and empanelment etc.
- Exceptional communication abilities for cross functional navigation within the organization to ensure targets are accomplished and targets are met
Interested candidates share your resume on ankita.jadhav@piramal.com
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