Student Counselor
4 weeks ago
Job Summary:
As a Counselor at Ikigai Schools, you will play a crucial role in welcoming prospective students and guiding them towards their musical aspirations. You will provide comprehensive information about our courses, faculty, and learning environment, ensuring a smooth and positive enrollment experience. You will also support existing students in their ongoing musical journey with us.
Key Responsibilities:
- Student Counseling:
- Engage with prospective students (and their guardians, if minors) to understand their musical interests, goals, and learning styles.
- Enthusiastically present Ikigai Schools, its history, brand, teaching methodology, and faculty expertise.
- Provide detailed information about available courses, curriculum, certifications, schedules, and fee structures, including discounts and promotions.
- Schedule free demo sessions for prospective students to experience the school's environment and teaching quality.
- Follow up with prospective students after demo sessions to address any questions and encourage enrollment.
- Counsel existing students on their progress, course selections, and potential for advanced or complementary courses.
- Maintain accurate records of student interactions, inquiries, and enrollments.
- Communication and Follow-up:
- Proactively reach out to prospective students through phone calls, WhatsApp, and emails to provide updates and encourage enrollment.
- Build and maintain positive relationships with students and parents.
- Respond promptly and professionally to student inquiries.
- Reporting and Administration:
- Maintain a tracker of all student course admission and completion dates.
- Collect and update student contact information.
- Assist the Lead Counsellor with administrative tasks as needed.
Key Performance Indicators (KPIs):
- Number of students counseled vs. number of students admitted to courses
- Student satisfaction and feedback
Qualifications and Skills:
- Bachelor's degree in any discipline; degrees in Hotel Management, Tourism, or Business Management preferred.
- Upto 3 years of experience in a counseling, student advising, or front office role, preferably in the education sector.
- Excellent verbal communication skills in English and Hindi.
- Excellent written communication skills in English.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Candidates will be tested on their practical skills.
- Passion for music and education.
- Strong interpersonal skills, with the ability to connect with students and parents.
- Excellent organizational and time management skills.
- Preferably a pleasant and presentable woman
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