Program manager

1 month ago

New Delhi, India Aujas Cybersecurity Full time

Aujas Cybersecurity is an enterprise security service provider for organizations across North America, Asia Pacific, and EMEA regions. Aujas has deep expertise and capabilities in Identity and Access Management, Risk Advisory, Security Verification, Security Engineering, & Managed Detection and Response services. Aujas helps businesses build and transform security postures to mitigate risks by leveraging innovative products and services. The service focuses on strengthening security resilience by minimizing the occurrence of sophisticated attacks and threats while offering 360-degree visibility and protection across enterprise infrastructure.


Program Manager - Experience : 8+yrs (Delhi/NCR/Bangalore/Mumbai)


Responsibility Areas:

  1. Ensuring CSAT, conducting periodic governance meeting with customers and ensuring closure of actionable.
  2. Should have experience in managing Cyber Security projects and Application Security experience is highly preferred.
  3. Manage client escalations and ensure corrective/preventive actions.
  4. Ensuring Growth of the accounts being managed – upsell & cross-sell.
  5. Involve in practice & service capability building initiative.
  6. Ensure revenue leakage prevention and identify areas of cost optimization & management.
  7. Capacity planning & resource allocation. Leading and engaging team members.
  8. Managing short-term assignments as project manager.
  9. Overseeing & managing operational processes such as timesheet, leave management, invoicing, resource on-boarding/off-boarding etc.
  10. Proactively assess process gaps and initiate process improvements projects, work on standardization.

Soft-skills Required:

  1. Excellent communication skills: written, oral, presentation, listening
  2. Ability to influence through factual reasoning
  3. Customer/Stakeholder Management: Ability to lead discussions with CISOs/CIOs etc.
  4. People Management - Mentoring/Coaching, Conflict Resolution.
  5. Attention to Details
  6. Time management: ability to handle multiple concurrent tasks, plan based delivery management, strong follow up and tracking Agility & Efficiency in execution of day to day transactions

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