About Netscribes

Netscribes is a global data and insights firm. We use data to meet the sales, marketing, product development and innovation needs of organizations and help them adapt to market and technology changes. Our expertise lies in gathering data from varied sources using proprietary methodologies and translating it into meaningful information, insights or content. Over the last two decades, we have helped both Fortune 500 companies, as well as high-potential start-ups, leverage data to tackle disruption, understand evolving customers and accelerate business growth.

Market research services

Market research is one of the fastest growing business lines at Netscribes. Our clients include the global leaders in market research, consulting, information services, healthcare, telecom, automotive, mechanical, finance and consumer products sectors. We are focused on the US, Asia Pacific and European markets.

We are looking for an individual with the expertise in:

We are looking for a sector agnostic delivery head willing to take ownership of client relationships and guide them on their journey. At the same time, they will take end to end ownership of delivery (on time, within budget and high quality) and people management. They will be working with the leadership at Netscribes to help define the strategy for this line of business and implement that strategy.

1. Client delivery and project management:

• Responsible for end-to-end project management and client delivery
• Ensure client satisfaction by providing high-quality client deliverables with actionable insights
• Manage multiple client engagements at any given time and work hands-on on client projects

2. Client communication and account management:

• Lead client communication independently throughout project lifecycle
• Prepare forward-looking frameworks for analysis and models for recurring projects/ processes that can be re-used and automated
• Play the role of an account manager on specific client accounts i.e. engage with relevant client stakeholders to understand their priorities/challenges, be a thought partner and suggest solutions, build rapport, keep track of key organizational changes, keep track of market changes that may impact client business, keep relevant stakeholders at NS updated, etc.

3. Pre-sales

• Keep a tab on the solutions out in the market in the different sectors, client’s key business challenges and unmet needs, identify and help develop solutions to cater to those needs
• Work closely with the sales team to develop relevant solutions and pitches for prospects
• Develop proposals for new engagements, lead proposal discussions with clients, help close deals

4. People management

• Manage the accountabilities of the team - define, communicate, and analyse success metrics for the delivery team
• Build and grow the team; independently manage recruitment, training, mentoring and day-to-day team management

Skill Set Required:

• 15+ years of experience with strong sector expertise - extensive market research experience especially in primary, secondary, custom and GTM research for multiple sectors like CPG, healthcare, BFSI, TMT, automotive, etc. for majorly B2B clients.
• Strong project management and team management skills (desirable to have handled at least a team of 30-60 members in past)
• Must have led large teams that perform comprehensive analysis of various categories/products/segments, review the trends and derive meaningful insights
• Excellent communication (both written and oral) skills
• Proven client engagement skills and adept at sharing insights and recommendations that have tangible business impacts
• Ability to engage with international clients independently and lead discussions to win and execute engagements. (past exposure to US clients desirable)
• Must have excellent pre-sales and solutioning skills
• Skills in storyboarding, problem solving, and insights generation are must

Location – Mumbai/Kolkata/Gurugram/Bangalore