ServiceNow Developer

1 day ago

New Delhi, India Tata Consultancy Services Full time

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.What we are looking forRole: ServiceNow developerExperience Range: 4 – 8 YearsLocation: Pune,chennai,Bangalore, HyderbadMust Have:- Good competency in Configuring and customize on multiple modules (ITSM, ITOM, HR Service Delivery & Governance Risk Compliance) of ServiceNow depending on the business Requirement. - Design and implement workflows, business rules, UI Actions and Client Scripts to automate complex business processes. - Experience on Catalog Development and Flow Designer creation. - Must Possess hands on experience on integrations between ServiceNow and external systems using REST/SOAP APIs and MID Servers. - Expertise on Incident Management - Incident Resolution and Escalation Process, SLA Management - Problem Management - Root Cause Analysis Problem Resolution and Workarounds - Change Management – Risk Assessment and Impact Analysis, Change Planning and Scheduling to Change Implementation expertise on the Change management Lifecycle. - Strong Understanding on Knowledge Management. - Must have a Hands-on experience with Java Script and ServiceNow Scripting LanguageGood to Have:- Good communication and presentation skills. - Strong interpersonal skills get along well with others. - Strong analytical & problem-solving skills - Able to multi-task, can manage and prioritize several projects to meet deadlines.Essential:- Integrations: Hands on experience with APIs – REST, SOAP, Scripted REST API, MID Server Integration, and expertise on using Integration Hub. - ITOM Implementation and Configuration - Discovery Configuration: Manage and Maintain CMDB (Configuration Management Database). - Expert in Service Mapping who can understand the relationships between applications, servers, and infrastructure components. - Experience on Cloud Discovery such as AWS, Azure, and Google Cloud. - Event Management to integrate with monitoring tools for real-time monitoring. - Orchestration workflows to automate routine tasks. - Expertise on Performance Analytics – KPIs, Indicator Creation Scorecards and Widgets.Minimum Qualification:•15 years of full-time education•Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable)

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