Center Head

Job Title: Centre HeadLocation: Pan-IndiaUnacademyHeadquartered in Bengaluru, Unacademy is India's largest learning platform that brings expert educators together with millions of students in need of quality education. With a mission to democratize education, Unacademy has been a pioneer in the online education sector, providing high-quality content to millions of learners across the country.Job Description:We are looking for an experienced and passionate Centre Head to lead and manage our operations, staff, and service delivery. As the Centre Head, you will play a pivotal role in driving excellence, ensuring client satisfaction, and fostering a positive working environment.Key Responsibilities:• Leadership & Team Management: Lead and oversee a dedicated team, setting clear objectives and fostering a collaborative work culture.• Operational Oversight: Manage the daily operations of the centre, ensuring smooth functioning and exceptional service delivery.• Strategic Planning & Growth: Develop and implement strategic goals, ensuring alignment with organizational objectives and driving growth and development.• Client & Stakeholder Relations: Build and maintain strong relationships with clients, customers, and key stakeholders, ensuring satisfaction and engagement.• Financial Management: Oversee the centre's budget, ensuring cost-effective operations, financial performance, and resource allocation.• Quality Assurance: Monitor service quality, ensuring high standards are maintained and areas for improvement are addressed.• Compliance & Risk Management: Ensure compliance with regulatory standards and manage health, safety, and security risks effectively.