Business Analyst

Description : We are seeking a dynamic Business Analyst (BA) with strong expertise in Agentic AI, Generative AI, and LLM-based solutions to bridge the gap between business needs and AI-driven outcomes.This role involves defining AI use cases, analyzing workflows, designing automation opportunities, and collaborating with AI/ML and engineering teams to deliver intelligent, value-driven solutions using frameworks like LangChain, n8n, and OpenAI APIs.The ideal candidate has a strong analytical mindset, understands business processes deeply, and can translate them into LLM-enabled agentic workflows that enhance decision-making, customer experience, and operational efficiency.Key Responsibilities : - AI Use Case Discovery : Work with stakeholders to identify and define business problems that can be solved using Agentic AI and LLM-driven automation.- Requirement Gathering & Documentation : Capture functional and non-functional requirements for AI projects - including prompt logic, API integrations, and data governance needs.- Workflow Design : Map current business processes and reimagine them using intelligent AI agents (LangChain, n8n, RAG systems).- Solution Collaboration : Partner with AI developers, data scientists, and engineers to design, validate, and test AI-driven workflows.- Data Analysis & Validation : Analyze structured and unstructured data to evaluate feasibility and readiness for AI solutions.- Model Evaluation : Assist in evaluating LLM performance through metrics like accuracy, relevance, hallucination detection, and response latency.- Stakeholder Communication : Translate complex AI concepts into clear business terms and reports for executive teams.- Change Management : Support user adoption, training, and documentation of AI-driven process transformations.- Quality & Compliance : Ensure Responsible AI practices - including fairness, explainability, and data privacy (GDPR, ISO).- Continuous Improvement : Analyze results and provide feedback loops to refine AI prompts, workflows, and decision logic.Qualifications : - Bachelors or Masters degree in Business Administration, Computer Science, or Data Analytics.- 4-8 years of experience as a Business Analyst, preferably within AI, Automation, or Data Analytics domains.- Strong understanding of Agentic AI concepts, prompt engineering, and LLM architectures (OpenAI, Anthropic, Mistral, etc.).- Hands-on exposure to LangChain, n8n, Azure OpenAI, or similar orchestration frameworks.- Knowledge of APIs, integrations, and data flows between business systems and AI models.- Proficiency in analyzing business KPIs and defining success metrics for AI-based initiatives.- Excellent skills in JIRA, Confluence, Figma, or Miro for documentation and collaboration.- Understanding of MLOps, RAG (Retrieval Augmented Generation), and model lifecycle management is a plus.- Exceptional communication, analytical, and stakeholder management skills.Preferred Skills : - Agentic AI workflow design (n8n / LangChain / Flowise)- Prompt engineering & response optimization- Understanding of NLP, LLMs, and vector databases (FAISS, Pinecone, Chroma)- Data analysis using Excel / Power BI / Python- Knowledge of RAG, Chatbot design, and conversational AI tools- Familiarity with cloud AI services (Azure AI, AWS Bedrock, Google Vertex AI)- Agile/Scrum delivery experienceWhat Youll Bring : - A passion for translating business problems into AI-driven solutions.- A balance of technical understanding and business empathy.- Curiosity to explore the evolving Agentic AI ecosystem and contribute to scalable, ethical, and high-impact solutions.Why Join Us : - Opportunity to work on next-gen Agentic AI initiatives.- Collaborate with experts in AI, data, and automation.- Shape business workflows using cutting-edge LLM technologies.- Exposure to cross-domain projects in analytics, automation, and digital transformation. (ref:hirist.tech)