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Assistant Key Account Manager
2 months ago
Company: Wandr
Experience: 1-2 years (Freshers with strong communication and application skills are welcome)
About Wandr:
At Wandr, we manage revenues, OTA portals, and end-to-end hotel operations on behalf of our clients. Our goal is to help hotels maximize revenue while enhancing guest experiences through data-driven strategies. We are looking for a dynamic and motivated individual to join our team as an Assistant Key Account Manager.
Job Description:
As the Assistant Key Account Manager, you will be responsible for handling a portfolio of hotels, ensuring optimal performance on OTA channels, managing revenue strategies, and driving results that align with our clients’ goals.
Key Responsibilities:
- Revenue Management: Implement dynamic pricing, yield management, and length-of-stay optimization strategies to maximize room occupancy and hotel revenues.
- OTA Management: Oversee and optimize listings on Online Travel Agencies (OTAs) by ensuring high-quality content, managing real-time inventory, and enhancing visibility through best practices.
- Direct Booking Strategies: Drive direct bookings by optimizing booking engines and creating special offers for guests who book directly.
- Revenue Forecasting & Budgeting: Analyze historical data to forecast demand and collaborate on budgeting strategies that align with revenue goals.
- Performance Monitoring: Track and monitor hotel performance using real-time dashboards, reviewing key metrics such as ADR, RevPAR, and occupancy rates. Conduct monthly performance reviews to fine-tune strategies.
- Operations Management: Provide support for day-to-day hotel operations, including front office, housekeeping, and F&B management, to ensure smooth guest experiences.
- Review & Feedback Management: Monitor guest reviews and respond appropriately to maintain high OTA rankings and positive guest feedback.
- Custom Solutions: Work closely with clients to tailor solutions to their unique needs, whether they operate boutique hotels, resorts, or city properties.
- Experience: 1-2 years of experience in hotel management, revenue management, or related fields (freshers with strong skills are encouraged to apply).
- Strong Communication Skills: Ability to effectively communicate with clients, partners, and cross-functional teams.
- Analytical Mindset: Comfortable with data analysis and using tools to track performance and make informed decisions.
- Tech Savvy: Familiarity with OTA platforms, channel managers, and hospitality software is a plus.
- Problem Solving: Strong organizational and problem-solving skills to manage multiple clients and projects efficiently.
- Be part of a growing company that leverages technology to redefine hotel management.
- Opportunity to learn from industry experts and work with a diverse portfolio of hotels.
- A dynamic work environment with opportunities for growth and career advancement.
Application:
If you’re excited about taking on new challenges in the hospitality industry and have a passion for optimizing hotel performance, we want to hear from you Apply now by sending your resume and cover letter to mayur@tripxoxo.com / veronica@rewardport.in