Sofware engineer

Department: Software engineer

Job Type: Full-Time

 Job Summary:

We are seeking a skilled and motivated software engineer Coordinator to provide comprehensive technical support across software, server, and client service operations. This role requires hands-on problem-solving for both in-house and client-side software, managing server performance, installing applications, supporting the development team, and delivering user training. A working knowledge of .NET and Angular frameworks is essential for troubleshooting and coordination with developers.                                                                                                                   Key Responsibilities:*

 1. Basic IT Support

* Handle minor and major bugs in our software and client software directly or with the support of the development team.

* Ensure timely resolution of recurring technical issues.

 2. Server Maintenance

* Manage server performance including uptime monitoring, **performance optimization, and **disk backups to internal hard drives.

* Report anomalies and ensure all systems are updated and protected.

3. Software Installation & Configuration

* Set up and configure essential applications for internal teams and clients.

* Collaborate with the development team to ensure smooth and secure deployments.

* Ensure software version control and update logs.

4. Backend Coordination

* Act as the technical liaison between operations and the development team.

* Track and report bugs, collect logs, and assist in root cause analysis.

* Assist developers in testing patches and updates.

 5. Client Training & Support

* Provide initial onboarding and software training to new clients.

* Offer continuous support via calls, emails, or remote sessions.

* Prepare and maintain client help documents and training guides.

6. Internal Training & User Enablement

* Train internal staff on new software features, updates, and best practices.

* Build knowledge sessions for efficient use of systems across departments.

 7. Development & Debug Support (.NET & Angular)

* Understand the architecture of our .NET and Angular-based software.

* Assist in identifying and debugging front-end and back-end issues.

* Support the development team in minor code analysis and issue simulation.

 Required Skills & Qualifications:

* Bachelor's degree in IT, Computer Science, or a related field.

* 1–3 years of experience in IT support, coordination, or software troubleshooting.

Working knowledge of .NET and Angular* technologies is a must.

* Strong understanding of IT systems, software installation, and server basics.

* Familiarity with debugging tools, issue trackers, and coordination platforms.

* Excellent communication and documentation skills.

* Strong analytical and problem-solving abilities.

Preferred Attributes:

* Experience in client-facing technical roles.

* Good understanding of software lifecycle and deployment methods.

* Self-starter attitude and eagerness to learn.

* Ability to handle multiple priorities and act as a reliable support point.