Quality Assurance Engineer

14 hours ago

New Delhi, India Awign Expert Full time

Role Overview We are looking for aQA Engineerwho is passionate about ensuring quality inAI-driven voice assistant products . This role involves a mix ofdeep manual testing ,API validation , andbasic automation workusing Python.Key Responsibilities Perform extensive manual testing of conversational AI assistants — reviewing call recordings, chat transcripts, and verifying assistant responses. Validate call flow quality, identify interruptions, speech recognition errors, and prompt misbehaviors. Test and verify new product features, enhancements, and bug fixes. Write detailed, scenario-based test cases for voice and text interactions. Perform API testing (manual or using tools like Postman) and validate integration between backend services. Execute basic automation scripts in Python for repetitive API or functional tests. Collaborate with developers and product teams to understand requirements and identify test coverage. Contribute to prompt testing, counter-prompt validation, and comparison testing against competitor products. Support release validation for multiple client-specific AI assistants.Qualifications 3+ yearsof QA experience in aproduct or SaaSenvironment. Strong interest and proven ability inmanual testing— especially testing user experience, voice/call flows, and real interactions. Hands-on experience withAPI testingusing tools like Postman, Insomnia, or similar. BasicPython scriptingknowledge (able to read, run, or slightly modify automation scripts). Clear understanding of QA concepts — test planning, test case design, regression, defect tracking, etc. Good communication skills — able to clearly articulate issues, document observations, and collaborate with cross-functional teams. Curiosity to understand howAI assistants think, speak, and behave— and eagerness to find where they fail.

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