Deputy Manager

3 weeks ago

Pune, Maharashtra, India Allianz Services Full time

Designation: Deputy Manager - US Life Insurance

Experience: 8 to 14 years

Job Location: Allianz Services, Pune

Job Description:

  • Currently working as a Deputy manager or have worked as an Assistant manager for at least 2 years in US life insurance process
  • Handled minimum team size of 15 to 30 members
  • Managing the operational workflow, ensuring adherence to SLAs and KPIs, overseeing the team's performance and training needs
  • Guiding and motivating a team of associates and fostering a positive work environment.
  • Monitoring key performance indicators (KPIs), analyzing data, and implementing strategies to improve efficiency and productivity.
  • Identifying areas for improvement in processes, implementing changes, and ensuring compliance with company policies and procedures.
  • Communicating with clients, presenting dashboards, exploring opportunity areas for providing additional services, addressing their needs, and ensuring their satisfaction with the services provided.
  • Ability to lead and motivate a team, delegate tasks effectively, and provide constructive feedback.
  • Ability to communicate clearly and effectively with both team members and clients.
  • Ability to analyze data, identify problems, and implement effective solutions.
  • Familiarity with CRM systems, life insurance software, and other tools used in life insurance operations.
  • Ability to handle high-pressure situations and meet tight deadlines.
  • Preferring immediate joiners or those who can join within a month timeline

Disclaimer: We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations. Great to have you on board. Let's care for tomorrow.

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