Food And Beverage Assistant

2 weeks ago

Narendra Nagar, India Ananda In The Himalayas Full time

REQUIREMENT

  • Diploma or Degree in Hotel Management / Hospitality Management from a recognized Institute
  • Having 0-3 years of experience in a similar role
  • Strong interpersonal skills with the ability to interact effectively with guests from diverse demographics
  • Strong communication and presentation skills
  • Ability to convey information clearly and professionally
  • Highly organized with the ability to multitask, prioritize tasks and manage time efficiently
  • Keen attention to detail and accuracy in completing tasks and maintaining records
  • Ability to work flexible hours, including evenings, weekends, and holidays


DUTIES AND RESPONSIBILITIES :

  • Provide excellent customer service by greeting guests, taking orders, and answering questions about menu items in a courteous manner
  • Accurately record and enter guest orders into the POS (Point of Sale) system. Relay orders to kitchen staff and ensure timely delivery of food and beverages to guest.
  • Prepare and serve a variety of beverages including coffee, tea, soft drinks, and alcoholic beverages.
  • Set up tables with appropriate utensils, glassware, and condiments. Clear tables promptly after guests finish their meals and ensure cleanliness and tidiness of dining areas
  • Suggest additional items or specials to enhance the guest's dining experience
  • Work collaboratively with kitchen staff, and other team members to ensure efficient and smooth operations.
  • Maintain cleanliness and hygiene standards in the dining area, kitchen, and serving stations.
  • Follow food safety regulations and sanitation procedures to ensure a safe environment for both guests and staff.
  • Address any guest concerns or complaints promptly and professionally. Take proactive steps to resolve issues and ensure guest satisfaction.

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