CCAI Consultant

Job Description :

- Understanding of core CCAIP core features, functionality, reporting, and configuration.

- Proven experience in managing a production environment at scale in a cloud environment.

- Experience in Conversational AI, telecommunications, networking, or contact centers.

- Fast learner, passionate about using new technologies, and a people person;.

- Ability to participate in off-hours production incidents and provide solutions to critical issues that arise.

- Orchestrate the integration of sophisticated telephony and digital chat systems, contributing to a stable communication infrastructure.

- Google GCP, CCAI and CCAIP experience.

- Skillfully identify the main and secondary tasks.

- Google GCP, CCAI and CCAIP experience.

- Strong team-oriented interpersonal skills with the ability to effectively interface with a wide variety of stakeholders.

Excellent written and oral communications skills, with the ability to convey complex concepts to both technical and non-technical audiences.

Location : Bengaluru, KA.

Work Experience (Years) : 4-7yrs