Windchill Infrastructure Administrator

3 weeks ago

New Delhi, India L&T Technology Services Full time

Windchill Infrastructure Administrator & Support Engineer Location: Bangalore / Chennai Experience range: 7 - 10 years1. Infrastructure Administration & Support Maintenance: • L1/L2/L3 (Application Maintenance support) IT & Administration support experience • Deep knowledge of PTC Windchill 11.x/12.x administration. • Install, configure, and maintain Windchill servers (Application, MethodServer, BackgroundMethodServer). • Manage Windchill components like WindchillDS (Directory Server), Apache/NGINX, Tomcat, and database connectivity (Oracle/MS SQL). • Ensure high availability, scalability, and security of the Windchill system. • Perform Windchill upgrades, patches, and hotfix deployments. • Manage Windchill vaulting and file system storage infrastructure. • Perform root cause analysis and resolve application/system-level problems. • Support Windchill integrations with CAD tools (e.g., Creo), ERP systems, and other enterprise systems. • Monitor Windchill logs and alerts to proactively identify issues. • Manage user authentication (LDAP/SSO integration), roles, and access control policies. • Ensure data protection, backups, disaster recovery planning, and compliance with IT policies. • Work with cross-functional teams including PLM business analysts, developers, DBAs • Understanding of ITIL practices and change management processes. • Flexible to work in Shifts/Holidays/Weekends • Very good Communication skills and customer handling

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