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QA Engineer
3 months ago
Company Overview
CareStack is a complete cloud-based dental software solution for scheduling, clinical, billing, patient engagement, and reporting needs of dental offices of any size - whether it's a single location or a large multi-site DSO with hundreds of locations.
The company was founded in 2015 and the commercial launch was done in early 2018. Since then, more than 1000 offices have chosen CareStack as their single source of truth. This is the fastest growth till date in the dental practice management software market, dominated by 100 year old distribution companies.
More about CareStack
● Rated by independent B2B software reviews and research analysts as the most modern, innovative and customer experience focussed company in the space with the fastest growth in the segment.
● Important strategic go to market partnerships with dental industry leaders like Delta Dental, Darby Dental and several others.
● Venture backed with over $60M raised from leading financial and strategic investors.
● HQ'd in Orlando, FL with offices in Minnesota, Bangalore, Trivandrum and Cochin.
Key responsibilities
● Plan/Strategize/Develop and Execute
Prepare test plans and test cases, facilitate review of your test cases with leads/developers. Develop the ability to visualize end user scenarios and develop an eye for detail. Execute test cases, use bug tracking systems to create and track your bug’s life cycle. As a reporter, streamline status updates and collaboration with developers to ensure that issues are taken to closure within defined SLAs.
● Requirement Analysis
As your team's quality assurance engineer you should ensure effective participation in sprint grooming and planning meetings. You should understand the persona for which you are testing the user story, understand the value proposition for our customers, and ask relevant questions to your product owner. Analyze the impact of your story on user journeys, other functional modules and then your automation testing suites. Critically review prototypes and visual designs. Raise questions on user experience, information architecture and non functional aspects.Define the complexity of your story in alignment with your squad developers and estimate your story by breaking QA tasks into measurable sub tasks.
● Automation
Develop API automation test cases for the features delivered as part of the sprint using CareStack API automation framework.Develop and execute performance test cases using CareStack's preferred performance testing tool. Develop strong programming skills to produce highly reusable and maintainable automation code.
● Team Player
As a team player you should make constructive contributions in team meetings including scrum rituals. Clear and concise articulation while working with other squads and engineering teams/ Trust your scrum team and respond positively to feedback. Practice the habit of asking questions when you don't have the relevant information to perform your tasks. Effectively manage your time & respect others' time. Proactively share relevant information that you feel would impact your team. Resolve issues beyond your responsibility. Support your peers. Prioritize your activities and be accountable for your commitments.
● Process Definition/adherence
Ensure engineering gates are adhered to by developers/qa members in your team Follow/ensure set processes while collaborating with DevOps/Platform/Regression team. Deviations should be highlighted in scrum meetings. Effective communication and collaboration with Prod Support/Prod Management team and ensure strong adherence to OLA set with these teams
● Value/Mission Alignment
Be a champion for CareStack within the product team. Help drive workplace and cultural norms within your business unit that align with CareStack company values.
This role may be for you if you…
● Have an insatiable itch to join and the courage to scale an early-stage technology company.
● Have 1+ years of experience in ensuring quality of modern day web platforms, using manual and automation techniques.
● Have hands on experience in a fourth generation programming language like C# or Java.
● Are proficient in data structures and algorithms, and object oriented analysis and design of software systems.
● Have an eye for detail, and an ability to visualize how applications are used by end users.
● Have used automated API testing frameworks or front end testing frameworks.
This role may not be for you if you…
● Don’t have the fire in you to fight with developers to ensure feature quality and debate with logical data points.
● Don’t have the trait to be transactional while raising bugs and following it up to closure.
● Haven’t developed the habit of doing objective conversations that are data driven.
As part of our interview process, we conduct an initial shortlisting to identify candidates who closely match our requirements. While we strive to notify all applicants about their status, if you do not receive a response from us, please understand that your profile has not been shortlisted at this time.
