E-commerce Executive

2 days ago

New Delhi, India Tajore Full time

Experience Level: 2-3 years of relevant experienceEmployment Type: Full-timeLocation: On-site, Malad, MumbaiJob SummaryTajore is seeking a highly motivated and experienced E-commerce Executive to manage and scale our online presence. This role is crucial for driving sales, optimizing the customer journey on our e-commerce platform, and ensuring the smooth, efficient operation of all online business activities. The ideal candidate will have hands-on experience with Shopify and a strong understanding of SEO principles.Key ResponsibilitiesE-commerce Operations & Sales Management- Manage the day-to-day operations of the e-commerce platform, with a focus on Shopify to ensure product listings, pricing, and inventory are accurate and up-to-date. - Drive online sales performance through effective strategy, execution, and promotional campaigns across all digital channels. - Implement Search Engine Optimization (SEO) best practices for product pages, category pages, and site content to increase organic search visibility and traffic. - Oversee Account Management for all online marketplaces and retail channels, ensuring brand consistency and operational excellence. - Manage end-to-end customer order fulfillment, returns, and exchanges processes in coordination with logistics and operations teams.Analytics and Performance- Utilize strong Analytical Skills to track, analyze, and report on key e-commerce performance metrics (e.g., conversion rates, AOV, traffic, ROI of campaigns). - Conduct regular data analysis to identify trends, opportunities for growth, and areas for improvement in the customer experience and sales funnel. - Prepare detailed weekly and monthly sales reports for management, providing actionable insights.Team and Leadership- Demonstrate excellent Team Management skills to oversee, guide, and motivate a small sales team. - Ensure the sales team is equipped with the necessary tools and training to meet performance targets. - Collaborate cross-functionally with the marketing, design, and product teams to align e-commerce activities with broader business and brand strategies.Required Qualifications & Skills- 2-3 years of progressive experience in an E-commerce or digital sales role. - Proven hands-on experience and proficiency in managing and maintaining an e-commerce platform, preferably Shopify. - Demonstrable knowledge and application of SEO techniques (on-page and technical) for product and content optimization. - Proven track record in driving Sales performance and achieving revenue targets. - Expertise in Sales Management and setting operational standards for an online business. - Bachelor's degree in Business, Marketing, or a related field. - Excellent communication and organizational skills with a keen eye for detail.

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