Process Excellence Manager

16 hours ago

New Delhi, India Ola Electric Full time

Senior Manager – Process Excellence (Sales and Service Operation at Ola Electric) Location:Bangalore, India Company:Ola Electric Ola Electric is building India’s most advanced two-wheeler EV ecosystem. To scale this mission, we are looking for aSenior Manager – Process Excellencewho can completely reimagine, redesign, and transform core business processes across Sales, Service, Parts, Warehousing, and Revenue Operations. This isnota maintenance or incremental improvement role. We are looking for a leader who thrives inzero-to-oneandten-to-hundredtransformation—someone who can build clean, frictionless, tech-led processes and create a minimal human-intervention operating model for a high-speed, high-volume EV organization. Key Responsibilities 1. Enterprise Process Transformation Redesign end-to-end processes across Sales, Service, SCM, Warehousing, Parts, and Revenue using first-principles thinking.Replace legacy practices with automation-first, technology-enabled workflows.Build a unified operating system that ensures speed, predictability, and minimal manual intervention.2. Rapid Diagnostics & Problem Solving Conduct deep-dive analyses to identify root causes of operational issues—leakages, delays, process gaps, and system inconsistencies.Implement quick corrective actions and convert them into scalable, repeatable processes.3. Tech + Process Integration Collaborate with Product and Engineering teams to convert redesigned processes into systems, dashboards, controls, and digital workflows.Ensure all processes are measurable, auditable, and optimized through data.4. Cross-Functional Leadership Align and influence stakeholders across Sales, Service, SCM, Finance, and Field Operations.Drive adoption of new processes across a large and distributed network.Build a culture of process discipline where teams operate by design—not habit.5. Governance, KPIs & Control Mechanisms Define and implement KPIs for all redesigned processes.Establish governance mechanisms such as control towers, audits, RCA loops, and performance reviews.Ensure operational excellence at scale with consistent and predictable outcomes.What You Bring 8–15 years of experience in Process Excellence, Business Transformation, Operations Consulting, or large-scale Ops roles.Experience in high-scale industries such as Auto/EV, E-commerce, FMCG, Manufacturing, 3PL, or Consulting.Strong capability in designing processes from scratch (not just optimization).Exposure to Lean, Six Sigma, S&OP frameworks (certifications preferred).Ability to thrive in a fast-paced, high-ambiguity environment.If you’re passionate about building world-class systems and want to shape the future of India’s EV ecosystem, we’d love to hear from you Apply now and be a part of the transformation.

  • Process Excellence

    6 days ago

    New Delhi, India People Prime Worldwide Full time

    Job Title: Process ExcellenceLocation: Mumbai,Maharastra.Job Type: Full-timeWork Mode:OnsiteExperience:6y+About Us:We are seeking a highly skilled and proactive Process Excellence Manager with a strong functional background in risk management, compliance, and regulatory audits. The ideal candidate will be a self-directed problem-solver committed to driving...

  • Business Process Excellence Manager

    1 week ago

    New Delhi, India Domnic Lewis Full time

    Opportunity for Business Process Excellence Manager – Procure to Pay (P2P)Location: BengaluruOverview:Lead global transformation and optimization of Procure-to-Pay processes, driving SAP S/4HANA implementation to standardize workflows and enhance efficiency and compliance.Key Responsibilities:- Own P2P workstream across design, deployment, and sustain...

  • Business Process Excellence Manager

    1 week ago

    New Delhi, India Domnic Lewis Full time

    Opportunity for Business Process Excellence Manager – Procure to Pay (P2P)Location: BengaluruOverview:Lead global transformation and optimization of Procure-to-Pay processes, driving SAP S/4HANA implementation to standardize workflows and enhance efficiency and compliance.Key Responsibilities:- Own P2P workstream across design, deployment, and sustain...

  • CX Process Excellence

    15 hours ago

    New Delhi, India FirstClub Full time

    About the Role- We're looking for a strong, hands-on Associate who can support and scale our Customer Experience process excellence agenda. - This role calls for someone who enjoys solving problems, can work seamlessly across product, ops, engineering, and category, and brings structure, agility, and ownership to everything they do. - You will drive process...

  • Manager – Process Excellence

    16 hours ago

    New Delhi, India Antara Senior Care Full time

    Role Overview:The role is responsible for driving operational excellence across Antara by designing, standardizing, and governing Standard Operating Procedures (SOPs) and leading continuous process improvement initiatives. The incumbent will ensure that all functional processes are efficient, compliant, and aligned with Antara’s brand promise and...

  • Process Excellence

    4 days ago

    New Delhi, India Navi Full time

    Process Excellence - FundraisingLocation: BangaloreAbout the TeamThe Fundraising & Partnerships team at Navi works with external stakeholders, including investors and financial institutions, to secure capital and funds & to establish tech backed partnerships (like co-lending) essential for driving the Lending business. Their efforts ensure that the business...

  • Process Excellence

    2 weeks ago

    Delhi, India Zepto Full time

    Your Role 1. Drive and lead strategic process excellence initiatives across the organisation. 2. Identify and assess problem areas for the area of responsibility. 3. Deep Dive into the problems and conduct RCA to identify possible solutions. 4. Program manage and Drive continuous improvement and process adherence for the dark stores. **5. Process...

  • Process Excellence

    16 hours ago

    New Delhi, India Asian Hires Full time

    POSITION REPORTS TO: SENIOR MANAGER – PROCESS EXCELLENCE (Master Black Belt) DEPARTMENT: OPERATIONS POSITION LOCATION: VADODARA, INDIA (ON-SITE) BUDGET: 15,00,000 - 17,00,000 PA.Position Summary - The Manager – Process Excellence (Black Belt) role is specifically designed to facilitate process/performance improvement activities and quality scores using...

  • Project Manager ERP and Process Excellence

    4 weeks ago

    New Delhi, India Corp Placements Full time

    Project Manager – ERP Implementation & Process ExcellenceLocation:Bangalore, India Experience:Around 5 years Salary:₹4 – 5 LPA Department:Projects / Operations Reports to:Senior ManagementKey ResponsibilitiesLead theevaluation, selection, and implementationof ERP systems for manufacturing operations. Work closely with functional teams tomap existing...

  • Relationship Manager

    1 week ago

    New Delhi, India Tax Manager Full time

    Job Title: Relationship Manager - Sales Location: Corporate Office - Naraina Vihar (Above Naraina Metro Station), New Delhi Employment Type: Full-Time | Permanent Industry: Financial Services | Fintech Salary- 25k to 40k Key Responsibilities: Acquire and onboard new clients by understanding their tax and financial needs. Maintain strong client relationships...