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Senior Talent Acquisition Specialist

2 months ago

Bengaluru, India Kapture CX Full time

Job Title: Senior Talent Acquisition Specialist

Location : Bangalore (Work from Office)


Company Overview:

Founded in 2014 in Bangalore, Kapture is a leading SaaS company specializing in a sophisticated customer support automation platform. Our all-encompassing solution caters to clients across the globe, with a strong presence in industries such as retail, travel, BFSI, consumer durables, and the energy sector. Complementing our offerings, we provide a robust customer feedback management platform. With strategic offices in key locations including Bangalore, Mumbai, Delhi, Jakarta, UAE, Riyadh, Philippines, and Florida, Kapture is on a dynamic trajectory of global expansion.


Position Overview:

We are looking for a result oriented individual who can bring operational excellence and global standards to the hiring process as Kapture plans to scale up exponentially. This individual will play the role of a brand ambassador for Kapture who can attract quality talent to the organization. Roles and responsibilities for this individual range through attracting, identifying, and hiring top talent to support Kapture’s success. You will source candidates through various channels, screen resumes, conduct interviews, and own the entire recruitment process.


Responsibilities:

● Partner with hiring managers to understand their staffing needs and develop recruitment strategies

● Source candidates through various channels, including job boards, social media, networking events, and employee referrals

● Review resumes and applications to identify qualified candidates

● Conduct preliminary phone screenings and in-depth interviews to assess candidates' suitability and alignment with the role.

● Coordinate and schedule interviews with hiring managers and candidates

● Manage the offer process, including negotiating salary and benefits packages

● Maintain candidate databases and track recruitment metrics

● Collaborate with HR team to ensure a positive candidate experience throughout the recruitment process

● Stay up-to-date on industry trends and best practices in recruitment and talent acquisition


Requirements:

● Bachelor's degree in Human Resources, Business Administration, or related field

● 3 to 4 years of proven experience as a Recruiter or similar role

● Strong understanding of recruitment processes and best practices

● Excellent communication and interpersonal skills

● Ability to multitask and prioritize in a fast-paced environment

● Proficiency in Applicant Tracking Systems (ATS) and other recruitment software

● Experience with sourcing techniques and tools, including social media and networking