BigFix Patch Engineer

2 months ago

Bengaluru, India NUSTAR TECHNOLOGIES INDIA PRIVATE LIMITED Full time

Job Description :

Primary Responsibilities :

- Planning and Scheduling : Develop detailed patch management plans and schedules using IBM BigFix, ensuring minimal disruption to business operations.

- Deployment : Execute the deployment of patches to servers, workstations, and other IT infrastructure components, ensuring all systems are up-to-date and secure.

- Policy Development : Create and maintain comprehensive patch management policies and procedures tailored to BigFix environments.

- Patch Baselines : Establish and manage patch baselines and compliance policies within BigFix, ensuring consistency and reliability.

- Compliance Monitoring : Use BigFix and PowerBI dashboards and tools to continuously monitor systems for patch compliance and identify security vulnerabilities.

- Reporting : Generate and distribute detailed reports on patch status, compliance levels, and any arising issues, providing insights to management and stakeholders.

- Documentation : Maintain accurate and thorough documentation of all patching activities, compliance metrics, and system statuses.

- Testing and Validation : Test patches in a controlled staging environment to evaluate their impact on system performance and compatibility with existing applications.

- Validation Coordination : Work closely with application and system owners to validate patches in production environments, ensuring they meet operational standards.

- Rollback Procedures : Develop and implement rollback procedures to revert patches if necessary, ensuring business continuity and minimizing downtime.

- Incident Response : Promptly investigate and resolve patch-related incidents and issues, coordinating with relevant IT teams as needed.

- Vulnerability Management : Collaborate with security and operations teams to address vulnerabilities identified through BigFix, implementing appropriate remediation measures.

- Incident Reviews : Participate in post-incident reviews, providing insights and recommendations to prevent future occurrences.

- Collaboration and Communication : Work closely with other IT teams, including security, network, and application teams, to coordinate patching activities and resolve dependencies.

- Stakeholder Communication : Communicate patching schedules, potential impacts, and status updates to relevant stakeholders, ensuring transparency and effective Planning.

- Training and Guidance : Provide guidance and training to other IT staff on patch management best practices and the effective use of BigFix.

- Continuous improvement : Keep up-to-date with the latest security threats, patch management technologies, and updates to IBM BigFix.

- Process Improvement : Identify and implement improvements to the patch management process, leveraging automation and other best practices.

- Audit Participation : Participate in internal and external audits and reviews related to patch management, ensuring compliance with regulatory and organizational standards.

Required Skills :

- 5+ years of experience in IT patch management, with a specific focus on using IBM BigFix.

- Knowledge of Qualys or Nessus Agent or similar vulnerability management tool.

- Analysis of CVE score and prioritize the Patches to be applied.

- Experience and knowledge in creating Tasks, Actions , fixlets and baselines in Bigfix for Patch management.

- Experience and extensive knowledge of use of relevance language.

- Work experience with Powershell , Bash or VB scripting.

- Use of Power BI dashboards to monitor and report on the Patches.

- Extensive experience with Windows and Linux operating systems, including patching and system administration.

- Strong knowledge of IT security principles, best practices, and regulatory requirements.

- Proficiency with IBM BigFix, including deployment, management, automation, and reporting.

- Excellent problem-solving and analytical skills, with the ability to troubleshoot complex issues.

- Strong organizational and time management skills, with the ability to manage multiple priorities effectively and independently.

- Effective communication and interpersonal skills, with the ability to work collaboratively with cross functional teams.

- IBM Certified Deployment Professional BigFix certification is a must.

(ref:hirist.tech)

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