Value Health Inc

3 weeks ago

Coimbatore, India Value Health Inc Full time

Hiring Alert at Value Health Inc.Position : Voice AI Integration Consultant - CCaaS & Telephony Architect Location : Remote/Office. About the Role : Value Health Inc. is seeking a seasoned Voice AI & Call Center Integration Consultant to assist our team in implementing and stabilizing voice AI solutions integrated with call center platforms such as NICE CXone, Genesys Cloud, and Amazon Connect. This is a critical hands-on role to mentor, architect, and troubleshoot our integration stack across SIP trunking, PBX systems, voice pipelines, and LLM-powered voice bots. You'll work closely with our product and engineering teams to enable seamless real-time conversational AI over enterprise-grade telephony systems. Role Summary : We're looking for an expert who understands how to connect the dots between :- Voice AI agents (LLM-based).- Call Center Providers (Five9, NICE CXone, AWS Connect).- Telephony infrastructure (SIP, SBCs, PBX, WebRTC, RTP media flows). Your mission : Help us overcome technical roadblocks and implement a production-grade voice assistant platform across healthcare and life sciences clients. Key Responsibilities :- Review and refine our existing voice pipeline built using AWS Connect, Chime SDK, Asterisk, STT, LLM, TTS (or Nova Sonic).- Architect and troubleshoot SIP trunk and PBX-based integration patterns with platforms like NICE CXone.- Guide implementation of low-latency, scalable audio streaming pipelines.- Collaborate on WebSocket or SIP-based audio handling between voice agent and telephony platform.- Advise on best practices, security, fallback logic, and resilient audio architecture.- Provide mentorship and working sessions to our engineering team on voice bot orchestration. Required Skills :- Deep understanding of SIP trunking, VoIP protocols, and Session Border Controllers (SBCs).- Hands-on experience integrating CCaaS platforms such as NICE CXone, Genesys Cloud CX, or Amazon Connect.- Familiarity with Asterisk, Chime SDK, FreeSWITCH, or other media servers.- Knowledge of speech pipelines involving STT - LLM - TTS, and experience with Amazon Polly, Transcribe, or Nova Sonic.- Ability to troubleshoot issues like audio jitter, latency, and session drop.- Experience integrating AI agents with Salesforce or other backend systems is a plus. Notes : This is a priority requirement; immediate availability is preferred. Ideal for professionals who can mentor and collaborate closely with our in-house GenAI product teams. You will be contributing to some of the most advanced conversational AI solutions in patient support and healthcare automation. (ref:hirist.tech)

  • Value Health Inc

    2 weeks ago

    Coimbatore, India Value Health Inc Full time

    About Value Health Inc :Value Health Inc. is a fast-growing Life Sciences and Healthcare Technology company driving digital transformation across the globe. We specialize in cloud-native product development, platform modernization, and advanced analytics for Fortune 500 enterprises. With deep domain expertise in Life Sciences and a strong foundation in...

  • Value Health Inc

    3 weeks ago

    Coimbatore, India Value Health Inc Full time

    Position : Voice AI Integration Architect CCaaS & Telephony ArchitectLocation : On-site(Coimbatore)Open Positions : 01About the Role : Value Health Inc. is seeking a seasoned Voice AI & Call Center Integration Architect to assist our team in implementing and stabilizing voice AI solutions integrated with call center platforms such as NICE CXone, Genesys...

  • Value Health Inc

    1 day ago

    Coimbatore, India Value Health Inc Full time

    Senior Salesforce ArchitectLocation: Coimbatore, Tamil Nadu (Onsite)Experience: 8–12 YearsAbout the RoleWe’re looking for a Senior Salesforce Architect to lead, design, and optimize scalable Salesforce solutions across our enterprise ecosystem.You’ll be the technical authority driving architecture, integrations, and compliance — ensuring Salesforce...

  • Value Health Inc

    6 hours ago

    Coimbatore, India Value Health Inc Full time

    Senior Salesforce ArchitectLocation: Coimbatore, Tamil Nadu (Onsite)Experience: 8–12 YearsAbout the RoleWe’re looking for a Senior Salesforce Architect to lead, design, and optimize scalable Salesforce solutions across our enterprise ecosystem.You’ll be the technical authority driving architecture, integrations, and compliance — ensuring Salesforce...

  • Value Health Inc

    12 hours ago

    Coimbatore, India Value Health Inc Full time

    Senior Salesforce ArchitectLocation: Coimbatore, Tamil Nadu (Onsite)Experience: 8–12 YearsAbout the RoleWe’re looking for a Senior Salesforce Architect to lead, design, and optimize scalable Salesforce solutions across our enterprise ecosystem.You’ll be the technical authority driving architecture, integrations, and compliance — ensuring Salesforce...

  • Value Health Inc

    3 days ago

    Coimbatore, India Value Health Inc Full time

    💼Senior Salesforce Architect📍Location: Coimbatore, Tamil Nadu (Onsite)🧩Experience: 8–12 Years🚀About the RoleWe’re looking for a Senior Salesforce Architect to lead, design, and optimize scalable Salesforce solutions across our enterprise ecosystem.You’ll be the technical authority driving architecture, integrations, and compliance —...

  • Value Health Inc

    3 days ago

    Coimbatore, India Value Health Inc Full time

    💼Senior Salesforce Architect📍Location: Coimbatore, Tamil Nadu (Onsite)🧩Experience: 8–12 Years🚀About the RoleWe’re looking for a Senior Salesforce Architect to lead, design, and optimize scalable Salesforce solutions across our enterprise ecosystem.You’ll be the technical authority driving architecture, integrations, and compliance —...

  • Value Health Inc

    3 days ago

    Coimbatore, India Value Health Inc Full time

    💼Senior Salesforce Architect📍Location: Coimbatore, Tamil Nadu (Onsite)🧩Experience: 8–12 Years🚀About the RoleWe’re looking for a Senior Salesforce Architect to lead, design, and optimize scalable Salesforce solutions across our enterprise ecosystem.You’ll be the technical authority driving architecture, integrations, and compliance —...

  • Value Health Inc

    3 days ago

    Coimbatore, India Value Health Inc Full time

    💼Senior Salesforce Architect 📍Location: Coimbatore, Tamil Nadu (Onsite) 🧩Experience: 8–12 Years 🚀About the Role We’re looking for a Senior Salesforce Architect to lead, design, and optimize scalable Salesforce solutions across our enterprise ecosystem. You’ll be the technical authority driving architecture, integrations, and compliance —...

  • Value Health Inc

    3 days ago

    Coimbatore, India Value Health Inc Full time

    Senior Salesforce Architect Location: Coimbatore, Tamil Nadu (Onsite) Experience: 8–12 Years About the Role We’re looking for a Senior Salesforce Architect to lead, design, and optimize scalable Salesforce solutions across our enterprise ecosystem. You’ll be the technical authority driving architecture, integrations, and compliance — ensuring...