Value Health Inc

11 hours ago

Coimbatore, India Value Health Inc Full time

Hiring Alert at Value Health Inc.Position : Voice AI Integration Consultant - CCaaS & Telephony Architect Location : Remote/Office. About the Role : Value Health Inc. is seeking a seasoned Voice AI & Call Center Integration Consultant to assist our team in implementing and stabilizing voice AI solutions integrated with call center platforms such as NICE CXone, Genesys Cloud, and Amazon Connect. This is a critical hands-on role to mentor, architect, and troubleshoot our integration stack across SIP trunking, PBX systems, voice pipelines, and LLM-powered voice bots. You'll work closely with our product and engineering teams to enable seamless real-time conversational AI over enterprise-grade telephony systems. Role Summary : We're looking for an expert who understands how to connect the dots between :- Voice AI agents (LLM-based).- Call Center Providers (Five9, NICE CXone, AWS Connect).- Telephony infrastructure (SIP, SBCs, PBX, WebRTC, RTP media flows). Your mission : Help us overcome technical roadblocks and implement a production-grade voice assistant platform across healthcare and life sciences clients. Key Responsibilities :- Review and refine our existing voice pipeline built using AWS Connect, Chime SDK, Asterisk, STT, LLM, TTS (or Nova Sonic).- Architect and troubleshoot SIP trunk and PBX-based integration patterns with platforms like NICE CXone.- Guide implementation of low-latency, scalable audio streaming pipelines.- Collaborate on WebSocket or SIP-based audio handling between voice agent and telephony platform.- Advise on best practices, security, fallback logic, and resilient audio architecture.- Provide mentorship and working sessions to our engineering team on voice bot orchestration. Required Skills :- Deep understanding of SIP trunking, VoIP protocols, and Session Border Controllers (SBCs).- Hands-on experience integrating CCaaS platforms such as NICE CXone, Genesys Cloud CX, or Amazon Connect.- Familiarity with Asterisk, Chime SDK, FreeSWITCH, or other media servers.- Knowledge of speech pipelines involving STT - LLM - TTS, and experience with Amazon Polly, Transcribe, or Nova Sonic.- Ability to troubleshoot issues like audio jitter, latency, and session drop.- Experience integrating AI agents with Salesforce or other backend systems is a plus. Notes : This is a priority requirement; immediate availability is preferred. Ideal for professionals who can mentor and collaborate closely with our in-house GenAI product teams. You will be contributing to some of the most advanced conversational AI solutions in patient support and healthcare automation. (ref:hirist.tech)

  • Value Health Inc

    1 week ago

    Coimbatore, India Value Health Inc Full time

    Job Title : Tableau DeveloperTeam : TechnologyWork Location : CoimbatoreWho are we ?Value Health Inc. is one of the fastest-growing Life Sciences Consulting, Digital Transformation, and Productized Services companies working with Fortune 500 companies across the globe.Our offshore center is at Coimbatore and rapidly expanding to other parts of India.Value...

  • Value Health Inc

    4 weeks ago

    Coimbatore, India Value Health Inc Full time

    About Value Health Inc :Value Health Inc. is a fast-growing Life Sciences and Healthcare Technology company driving digital transformation across the globe. We specialize in cloud-native product development, platform modernization, and advanced analytics for Fortune 500 enterprises. With deep domain expertise in Life Sciences and a strong foundation in...

  • Value Health Inc

    4 weeks ago

    Coimbatore, India Value Health Inc Full time

    Job Description About Value Health Inc Value Health Inc. is a fast-growing Life Sciences and Healthcare Technology company driving digital transformation across the globe. We specialize in cloud-native product development, platform modernization, and advanced analytics for Fortune 500 enterprises. With deep domain expertise in Life Sciences and a strong...

  • Value Health Inc

    11 hours ago

    Coimbatore, India Value Health Inc Full time

    Position : Voice AI Integration Architect CCaaS & Telephony ArchitectLocation : On-site(Coimbatore)Open Positions : 01About the Role : Value Health Inc. is seeking a seasoned Voice AI & Call Center Integration Architect to assist our team in implementing and stabilizing voice AI solutions integrated with call center platforms such as NICE CXone, Genesys...

  • Value Health Inc

    2 weeks ago

    Coimbatore, India Value Health Inc Full time

    Description : Experience : 4 to 7+ years.Employment Type : Full-time.Compensation : Competitive + Benefits + Performance Bonus.About the Role :Were on the hunt for a Senior Product Manager with a strong track record in building and launching impactful GenAI-powered products from scratch.You will drive end-to-end product ownershipfrom problem discovery and...

  • Value Health Inc

    4 days ago

    Coimbatore, India Value Health Inc Full time

    Job Title : ETL Developers.Job Location : Coimbatore.Type : WFO.Job description :Key Responsibilities : ETL Design and Development :- Design and develop efficient, scalable SSIS packages to extract, transform, and load data between systems.- Translate business requirements into technical ETL solutions using data flow and control flow logic.- Develop reusable...

  • Value Health Inc

    4 weeks ago

    Coimbatore, India Value Health Inc Full time

    Role : Senior Generative AI Architect (Salesforce / Healthcare Domain)Location : Coimbatore, TN, On-Site.Experience : 4 to 8+ years.Employment Type : Full-time.Compensation : Competitive + Benefits + Performance Bonus.About the Role :As a Senior Generative AI Architect, you will be the technical brain behind our most ambitious GenAI initiatives.This is not...

  • Value Health Inc

    3 weeks ago

    Coimbatore, India Value Health Inc Full time

    Senior Product Manager Generative AI | Salesforce / HealthcareLocation : Coimbatore [On-Site]Experience : 4 to 7+ yearsEmployment Type : Full-timeAbout The Role :We're on the hunt for a Senior Product Manager with a strong track record in building and launching impactful GenAI-powered products from scratch. You will drive end-to-end product...

  • Medical Scribing

    1 week ago

    Coimbatore, India Value Health Inc Full time

    Job Title: Medical Scribing (Night Shift) Team: Value Health KPO Work Location: Coimbatore Who are we? Value Health Inc. is one of the fastest-growing Life Sciences Consulting, Digital Transformation, and Productized Services companies working with Fortune 500 companies across the globe. Our offshore centre is at Coimbatore and rapidly expanding to other...

  • Medical Scribing

    7 days ago

    Coimbatore, India Value Health Inc Full time

    Job Title: Medical Scribing (Night Shift)Team: Value Health KPOWork Location: CoimbatoreWho are we?Value Health Inc. is one of the fastest-growing Life Sciences Consulting, Digital Transformation, and Productized Services companies working with Fortune 500 companies across the globe. Our offshore centre is at Coimbatore and rapidly expanding to other...