SME Application Support Engineer

4 days ago

Navi Mumbai, India AI Start Up Full time

Description : Vopais is hiring a talented SME Application Support Engineer (Databricks) to join our Mumbai office for 247 rotational operations. We seek driven professionals with 6-8 years of experience in Big Data and Databricks to optimize solutions for data platform reliability and performance.Key Responsibilities : - Be the first escalation point for 247 monitoring and assurance of Databricks clusters, jobs, workflows, repos, and critical data pipelines.- Troubleshoot and analyze SME-level issues including cluster failures, auto-scaling, job failures in PySpark/Scala/Spark SQL/Delta Live Tables, and workspace availability.- Partner with application development owners to remediate pipeline and job failures.- Lead and participate in Sev1/Sev2 incident resolutions, preparing RCA documentation.- Implement workspace governance, including user access (RBAC), cluster policy enforcement, and data security best practices.- Ensure platform compliance with audit and regulatory requirements.- Build and maintain custom dashboards/logging for job performance, failure analytics, and cluster utilization.- Maintain SOPs, runbooks, and architecture documentation provided by Data Engineering/Platform Engineering.- Identify recurring issues and escalate to L3/Platform Engineering for resolution.- Support debugging of complex Spark issues, including memory management (OOM errors), long garbage collection cycles, and overall cluster health.Must-Have Skills : - Proven experience in Big Data cloud data platform support, with SME expertise on Databricks platform (clusters, jobs, repos, MLflow, warehouse).- Strong hands-on skills in UNIX, SQL, and Shell Scripting.- Advanced Spark job debugging, Spark UI, and analytics.- Robust experience with CICD pipelines (Azure DevOps), Apache Spark, and Azure Cloud.- Ability to work rotational shifts including nights and weekends.Qualifications : B.E/B.Tech/MCA in Computer Science, IT, or equivalent.Compensation : Up to 30 LPALocation : Navi Mumbai (RCP)Joiners : Immediate only (ref:hirist.tech)

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