Vice President, Cross Border Tax Enablement

1 week ago

Mumbai, India JPMorgan Chase & Co. Full time

Do you have a passion for operations and technology, eager to take on a transformative role at one of the world’s most prestigious companies? Join our Cross Border Tax Enablement team and drive impactful change

Job Summary
As Cross Border Tax Enablement lead, Associate/Vice President, within the People Movement team, you will play a pivotal role in the global Cross Border Tax organization through hands-on delivery of intelligent automation and robotics solutions. Collaborating closely with the Global Cross Border Tax team and the India-based Cross Border Tax Center of Excellence (CoE), you will independently design, self-develop, and implement automation tools to drive process improvements and strategic projects. This organization oversees Global Mobility, Business Traveler Tax, and other Cross Border Tax programs, including for . Persons Employed Abroad and Special Work Arrangements. Reporting to the APAC lead for People Movement in Singapore, you will be based in Mumbai.

Job responsibilities:

Intelligent Automation Delivery: Independently identify, design, self-develop and implement intelligent automation and robotics solutions (., Alteryx, UI Path, LLM, Tableau) to optimize tax processes, automate routine tasks, and enhance operational efficiency. Process Improvement: Lead and execute continuous improvement initiatives, leveraging automation and AI to refine systems, data, and processes within the Cross Border Tax organization. Project Management: Manage and deliver strategic projects focused on transforming tax operations, ensuring successful deployment of automation solutions within scope, time, and budget. Collaboration: Work closely with the Global Cross Border Tax team and the India-based Cross Border Tax CoE, sharing automation best practices and driving process efficiency. Stakeholder Engagement: Partner with key stakeholders to develop and manage controls, quality assurance, metrics, and reporting, utilizing automation tools to evaluate and enhance operational effectiveness. Strategic Planning: Support the strategic planning of tax programs, integrating automation and AI to address the impact of international tax legislation on operations. Complex Issue Resolution: Apply automation and data analytics to resolve complex tax issues, providing strategic insights and recommendations for decision-making. Global Collaboration: Build strong working relationships with global tax program colleagues across multiple time zones, ensuring consistent and automated program implementation.

Required qualifications, capabilities, and skills:

5+ years in HR, Payment, or related operations, with a proven track record of hands-on project and process improvement using self-developed automation tools. Demonstrated success in supporting operations, with a focus on quality, risk mitigation, and effective service delivery through automation. Direct experience in automating HR processes, delivering measurable efficiency gains across diverse business functions. Skilled in managing complex, large-scale projects, including the end-to-end delivery of automation solutions. Strong commitment to improving user experience, operational resilience, and continuous process improvement through robotics and AI. Robotics Automation Delivery: Advanced proficiency in Alteryx, UI Path, LLM, Tableau, and similar tools for automation and data analysis, with a track record of independently developing and delivering automation projects. Exceptional personal leadership skills, with experience working autonomously and collaboratively with cross-functional teams and stakeholders. Excellent communication, interpersonal, relationship-building, and consensus-building skills. Expertise in maintaining and managing confidential data securely, including automation of data controls. Expertise in maintaining and managing confidential data securely.

Preferred qualifications, capabilities, and skills:

Experience in Tax, Payment Operations, Global Mobility, Accounting, Money Movement, or Payroll, with hands-on automation delivery in these domains.

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