Senior Bookkeeper

Job Title: Bookkeeper (SMBs and Franchise Accounting)

Location: Remote

Employment Type: Full-Time | US Time Zone Coverage (ET/PT/CT overlap)

About ConnectedStars

ConnectedStars is an operations and talent partner for SMBs and multi-unit franchises across the U.S. We build reliable back-office systems—finance, people, and processes—so owners can scale with confidence. We value accuracy, transparency, and a get-it-done mindset.

The Role

You'll be the day-to-day owner of franchise bookkeeping for multi-unit clients (restaurants, salons, fitness, retail, home services). You'll run clean books at the location and consolidated levels, ensure timely period closes, and deliver unit economics that franchise owners use to make decisions.

Key Responsibilities

Multi-Unit Bookkeeping

• Own daily posting and month-end close for multiple locations; maintain standardized chart of accounts by brand.
• Reconcile bank/credit card/merchant accounts and third-party delivery or marketplace deposits (e.g., DoorDash/Uber Eats, Shopify/Amazon) including fees/chargebacks.
• Match POS sales to deposits and resolve over/short cash variances.
• POS & Systems
• Integrate and reconcile data from Toast, Square, Clover, Lightspeed, Revel, Shopify POS (as applicable).
• Maintain clean bank feeds and mapping rules in QuickBooks Online (preferred) or Xero; support exports from FranConnect or similar franchise systems.

Revenue, COGS, and Inventory

• Record daily sales summaries (net of discounts, comps, refunds, taxes, tips).
• Track inventory/COGS and waste; post landed costs; help implement perpetual or period inventory where applicable.
• Manage deferred revenue (e.g., gift cards, prepaid packages/memberships) and redemptions.

AP/AR & Cash Control

• Run three-way match for vendor bills (PO/invoice/receipt) where used; code shared costs across locations.
• Process payments, credit memos, and vendor statements; manage W-9 collection and 1099-NEC vendor lists.
• Set and monitor cash-handling controls and deposit cadence.

Payroll & Labor

• Prepare payroll inputs (hours, tips, PTO) and reconcile payroll journals; coordinate with providers (ADP, Gusto, Paychex).
• Track labor % by location/department and accrue payroll taxes/benefits as needed.

Compliance & Taxes

• Prepare sales/use tax workpapers across states; coordinate e-filings (experience with Avalara/TaxJar a plus).
• Support CPA with 941/940, state filings, and annual returns; maintain audit-ready records.

Reporting & Unit Economics

• Deliver location P&L, balance sheet, cash flow and consolidated roll-ups on a 4-5-4 retail calendar or monthly close.
• Build simple KPI packs: sales mix, AOV, labor %, COGS %, prime cost, ad-fund %, royalty %, occupancy %, EBITDA.
• Flag anomalies and actionable insights (price/margin leakage, fee creep, under-depositing, rising food/labor trends).

Qualifications

• 3+ years in SMB or franchise bookkeeping (multi-unit strongly preferred).
• Proficient with QuickBooks Online (classes/locations, bank rules, recurring journals); Xero a plus.
• Hands-on with at least one POS listed above and marketplace/aggregator reconciliations.
• Working knowledge of U.S. GAAP basics, sales tax, payroll journal entries, and multi-state nuances.
• Strong Excel/Google Sheets skills (pivot tables, lookups, basic modeling).
• Detail-obsessed, organized, and comfortable owning deadlines across multiple clients.
• Nice to have: Avalara/TaxJar, FranConnect, inventory methods, and experience with restaurant/retail cost controls.
• Degree in Accounting/Finance preferred; relevant certificates (QB ProAdvisor, NACPB/AIPB) are a plus.

What We Offer

• Competitive salary with performance incentives.
• Fully remote with predictable close calendar and US-hours overlap.
• Playbooks, templates, and an account-management layer so you're supported, not siloed.
• Growth path into Senior Bookkeeper / Client Accounting Manager.

How to Apply

Apply via Easy Apply or email your resume to nancy@connectedstars.com with subject line: Bookkeeper – (US Time) | ConnectedStars.