Assistant Manager
4 days ago
ObjectiveFocus on strategies that include maximizing customer experience, developing and enhancing relationships and teamwork. Works with department leaders to evaluate and help implement department-specific improvement strategies.Key ResponsibilitiesWork on areas to ensure that clients are able to reach out to HCIN via the channel of their choice, as well as make sure that the HCIN can also communicate with the client in a similar manner. Foster better collaboration across business units to standardize approach of treating customers and improve the total customer experience.Audit HCIN interactions with customers and locate gaps between customer expectation and actual experience Ensure customer communication across all touchpoints is uniform and consistent.Identify policy, processes, and interaction opportunities to drive meaningful improvements to issue resolution and reductions of customer time and effortCollect, analyze, and interpret customer interactions data to identify requirements and information useful in optimizing customer experience.Help to create strategies for building a sustainable customer-centric mind-set across the organization and have the senior management team on board with the customer experience vision.Collate and analyze customer expressions of dissatisfaction and complaints, mystery shopping feedbacks, Net Promoter Score (NPS) feedback etc. and ensure that NPS increases across the organization (customers and merchants) over timeDeliver HCIN Customer Experience workshops for new joiners and for existing employees at defined frequencyNeed to Have AreasPassion for customer experienceProven ability to challenge the status quoAble to analyze customer metrics, including Net Promoter ScoreProven experience in customer experience management
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Assistant Manager
4 weeks ago
Gurugram, India Hyatt Corporation Full timeAssistant Manager - Housekeeping Hyatt Regency Hyatt Regency Gurgaon IN - HR - GurgaonHousekeeping/LaundryEntry Level ManagerFull-timeReq ID: GUR LocalSummary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner...
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Assistant Manager
2 weeks ago
Gurugram, India KG Engineering & Consultancy Full timeTitle: Assistant Manager / Senior Engineer – Tower Design Department: Design Level: JML Location: Gurugram Reporting to: Lead – TL Design ROLE DESCRIPTION (POSITION SUMMARY) The role holder is accountable for for assisting in the design, analysis, and optimization of high-voltage transmission towers. The role involves working closely with senior...
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Assistant Manager
2 weeks ago
Gurugram, India KG Engineering & Consultancy Full timeTitle: Assistant Manager / Senior Engineer – Tower Design Department: Design Level: JML Location: Gurugram Reporting to: Lead – TL Design ROLE DESCRIPTION (POSITION SUMMARY) The role holder is accountable for for assisting in the design, analysis, and optimization of high-voltage transmission towers. The role involves working closely with senior...
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Assistant Manager
3 weeks ago
Gurugram, India KG Engineering & Consultancy Full timeTitle: Assistant Manager / Senior Engineer – Tower Design Department: Design Level: JML Location: Gurugram Reporting to: Lead – TL Design ROLE DESCRIPTION (POSITION SUMMARY) The role holder is accountable for for assisting in the design, analysis, and optimization of high-voltage transmission towers. The role involves working closely with senior...
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Assistant Manager
3 weeks ago
Gurugram, India KG Engineering & Consultancy Full timeTitle: Assistant Manager / Senior Engineer – Tower Design Department: Design Level: JML Location: Gurugram Reporting to: Lead – TL Design ROLE DESCRIPTION (POSITION SUMMARY) The role holder is accountable for for assisting in the design, analysis, and optimization of high-voltage transmission towers. The role involves working closely with senior...
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Assistant Manager
1 day ago
Gurugram, India Hyatt Corporation Full timeYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Housekeeping is responsible to assist the Housekeeping Manager in managing the day-to-day operation of the housekeeping...
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Assistant Manager
4 weeks ago
Gurugram, India Hyatt Corporation Full timeAssistant Manager - Stewarding Hyatt Regency Hyatt Regency Gurgaon IN - HR - GurgaonCulinaryEntry Level ManagerFull-timeReq ID: GUR LocalSummary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations....
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Assistant Manager
1 week ago
gurugram, India InterGlobe Enterprises Full timeThis vacancy is with InterGlobe Business Solutions Private Limited.Job Purpose: She/he would assist in Secretarial compliance and processes. The role demands a proactive professional with strong knowledge of the Companies Act, FEMA regulations, and other applicable laws, capable of managing secretarial functions efficiently.Job Responsibilities:- Drafting of...
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Assistant Manager
4 weeks ago
Gurugram, India Hyatt Corporation Full timeAssistant Manager - Materials Hyatt Regency Hyatt Regency Gurgaon IN - HR - GurgaonProcurement and PurchasingEntry Level ManagerFull-timeReq ID: GUR LocalSummary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and...
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Assistant Manager
3 weeks ago
Gurugram, Gurugram, India Genpact Full timeJob Description Ready to shape the future of work At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow...
