Observe.AI - Software Development Engineer II - Frontend Development
2 weeks ago
About Observe.AI :
Observe.AI is the leading conversation intelligence platform for boosting contact center performance. Built on the industry's most accurate AI engine that analyzes 100% of interactions across channels, Observe.AI maximizes agent performance, pinpoints new revenue and coaching opportunities, and up-levels quality assurance and compliance. Observe.AI's powerful workflow automation allows contact centers to apply meaningful insights and take action at speed and scale. The result is stronger business outcomes, such as better customer experience, higher revenue, and better retention.
Observe.AI is trusted by hundreds of customers and partners across industries - including Pearson, 23andMe, Accolade, Group 1 Automotive, and Public Storage - and is backed by Softbank Vision Fund 2, Zoom, Menlo Ventures, Scale Ventures, and Nexus Ventures. Observe.AI is headquartered in San Francisco with offices in Bangalore, India. For more information, please visit www.Observe.AI.
Job Description :
Function : Software Engineering / Frontend a Software Development Engineer II, you will be working in a fast-paced and agile work environment, delivering quality and scalable solutions that have an immediate business impact. You will be contributing independently as well as with the team on a variety of projects and features. This role allows you to think outside the box and be creative. At the end of the day, you will be writing performant code and will be collaborating with product, engineering, and design leaders to ensure that not only are we solving the problem in the right way, but that we are solving the right problem as well.
Responsibilities :
- Design, develop, and Test end-to-end native applications using React, Redux, Typescript, and Node.js .
- Work effectively with all stakeholders, Design, Product, Backend, and QA engineers throughout the lifecycle of the Product to deliver a competitive and high-quality product on time.
- Perform high-quality code reviews for your peers.
- Optimize current behavior wherever possible with good reasoning.
Requirements :
- Bachelor's Degree in engineering and equivalent with 3+ years of experience working on high-quality UI development.
- Good understanding of Modern JavaScript, Browser, and performance concepts.
- Deep functional knowledge of HTML and CSS.
- Understanding of build tools/bundlers, for example, Webpack, Parcel, etc.
- Strong critical thinking skills, great communication skills, and a passion for delivering exceptional customer experience.
- Attention to detail and keen interest in making everything more and more efficient.
Why Explore a Career at Observe.AI :
Observe. AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe. AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
(ref:hirist.tech)
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