Customer Support US Mortgage
1 day ago
We are Hiring For Customer Support US Mortgage About the Role: The Loan Servicing Customer Relations Support Specialist will primarily follow established processes, procedures, check lists, and other related job aids to correspond with and answer questions for servicing customers and process their requests for payoff statements. Note adjusting shift times which shift for daylight savings timeShift timings will be 6 pm to 3 am IST and 7 pm to 4 am during daylight savings.Responsibilities:Complete tasks and assignments within established service levels and quality standards.Tasks are related to customer communication and loan assistance including monitoring emails, completing system tasks, and processing requests for payoff statements.Research within the Encompass loan origination system or MSP loan servicing system and resolve customer inquiries professionally and in a timely fashion.Communicate with other departments about the status of loan transactions and/or borrower questions and open system tasks when required.May be asked to assist other Customer Relations Associates and Management or help resolve more complex customer problems.Advocate for the customer’s needs and maintain customer relationships in a friendly and professional manner.Following established procedures and escalation protocol provided with training.Additional tasks and functions, similar in complexity but related to loan servicing customer relations, may be required as determined by management along with necessary training, SLAs, and tools to complete them.Qualifications:Undergraduate degree from a university is preferred but not required.2-3 years of experience in US Mortgage or mortgage servicing operations roles.Technical Skills: • Mortgage Servicing Platforms
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Customer Support US Mortgage
3 days ago
Chennai, India Consolidated Analytics Full timeWe are Hiring For Customer Support US Mortgage !!About the Role: The Loan Servicing Customer Relations Support Specialist will primarily follow established processes, procedures, check lists, and other related job aids to correspond with and answer questions for servicing customers and process their requests for payoff statements. Note adjusting shift times...
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Customer Support US Mortgage
4 days ago
Chennai, India Consolidated Analytics Full timeWe are Hiring For Customer Support US Mortgage !!About the Role : The Loan Servicing Customer Relations Support Specialist will primarily follow established processes, procedures, check lists, and other related job aids to correspond with and answer questions for servicing customers and process their requests for payoff statements.Note adjusting shift times...
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Customer Support US Mortgage
22 hours ago
Chennai, India Consolidated Analytics Full timeWe are Hiring For Customer Support US Mortgage !!About the Role: The Loan Servicing Customer Relations Support Specialist will primarily follow established processes, procedures, check lists, and other related job aids to correspond with and answer questions for servicing customers and process their requests for payoff statements.Note adjusting shift times...
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Customer Support US Mortgage
3 days ago
Chennai, India Consolidated Analytics Full timeWe are Hiring For Customer Support US Mortgage !! About the Role: The Loan Servicing Customer Relations Support Specialist will primarily follow established processes, procedures, check lists, and other related job aids to correspond with and answer questions for servicing customers and process their requests for payoff statements. Note adjusting shift times...
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Customer Support US Mortgage
3 days ago
Chennai, India Consolidated Analytics Full timeWe are Hiring For Customer Support US Mortgage !! About the Role : The Loan Servicing Customer Relations Support Specialist will primarily follow established processes, procedures, check lists, and other related job aids to correspond with and answer questions for servicing customers and process their requests for payoff statements. Note adjusting shift...
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Customer Support US Mortgage
4 days ago
Chennai, India Consolidated Analytics Full timeWe are Hiring For Customer Support US Mortgage !! About the Role : The Loan Servicing Customer Relations Support Specialist will primarily follow established processes, procedures, check lists, and other related job aids to correspond with and answer questions for servicing customers and process their requests for payoff statements. Note adjusting shift...
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Customer Support US Mortgage
1 day ago
chennai district, India Consolidated Analytics Full timeWe are Hiring For Customer Support US Mortgage !! About the Role : The Loan Servicing Customer Relations Support Specialist will primarily follow established processes, procedures, check lists, and other related job aids to correspond with and answer questions for servicing customers and process their requests for payoff statements. Note adjusting shift...
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Us Mortgage
2 weeks ago
Chennai, India Skylark HR Solutions Full timeMinimum 0-3 years of experience working in the mortgage origination space i.e., pre-processing, processing, underwriting, pre-close QC & QC only. Experience in other mortgage functions cannot be substituted for the original requirements Job DescriptionResponsible for managing pipeline of loans and supporting the processing/Underwriting - Should be aware of...
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Us Mortgage
2 weeks ago
Chennai, Tamil Nadu, India QRight Solutions Full time**DESCRIPTION**: The Due Diligence Underwriter will be responsible for assessing residential mortgage loans for adherence to investor criteria including but not limited to those criteria stipulated by the nationally recognized statistical rating organizations for third party review of residential mortgage loans. This assessment will encompass aspects of data...
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US Mortgage
2 weeks ago
Chennai, India Brace Infotech Private Ltd Full timeWe are looking for Us Mortgage Underwriters.Exp- 2+YearsSkills- Live Underwriter.Notice Period-Immediate - 2 Months.
